The Ministry of National Security today released the final results of a Bermuda Omnibus Survey conducted in September 2012 for the Bermuda Police Service.
“Satisfaction levels with the work of the Bermuda Police Service remain high and continue to trend upwards…… the people of Bermuda know that the Police are working hard and have honestly shared their views as a part of this survey” said Minister Wayne Perinchief.
The Bermuda Police Satisfaction Index [BPSI] was created in 2009 to assist in tracking the effectiveness of future service improvements implemented by the Police. The BPSI captures the level of satisfaction reported by residents on aspects of the service including:
- Overall performance of the Bermuda Police Service;
- Fair and equitable treatment for all citizens;
- Ability to solve crimes in a timely manner;
- Prioritising response to emergency calls based on the seriousness of crime;
- Investigation of serious crimes;
- Investigation of general crime; and
- Investigation of anti-social behaviour.
Satisfaction with Bermuda Police [1st number is June 2012, 2nd is September 2012]
- Satisfaction with police service: 62% – 63%
- Fair and equitable treatment for all citizens regardless of race, income or age: 55% - 58%
- Ability to solve crimes in a timely manner: 49% - 42%
- Prioritizing response to emergency calls based on seriousness of crime: 57% - 59%
- Investigation of serious crimes including firearms, gang violence, street drug dealing or drug importation: 65% - 56%
- Investigation of general crime including theft, burglary, or drug trafficking: 56% - 50%
- Investigation of anti-social behavior including loitering, boisterous argument with profanity and alcohol and/or substance abuse or fighting in public streets and parks: 48% - 53%
Minister Perinchief concluded: “There is always room for improvement and in discussing these results with the Commissioner, I am satisfied that he with his senior command remain focused on the job at hand and the need to continue the trend of increasing public confidence through strong enforcement and sound investigations.
“This Government will continue to support the Police and commend the public who have risen to the challenge of playing an effective part in crime prevention and investigation. These results confirm that the Police are on the right track.”
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