Fairmont Southampton: Hall Of Fame Winner

May 20, 2015

Fairmont Southampton today [May 20] announced that it has been recognized as a TripAdvisor® Certificate of Excellence Hall of Fame winner, as has Waterlot Inn, the property’s AAA 4-diamond and Wine Spectator award-winning steakhouse.

The Certificate of Excellence award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor.

Fairmont Southampton Panorama Bermuda, March 27 2015-2

The ‘Hall of Fame’ was created to honor those businesses that have earned a Certificate of Excellence for five consecutive years. Winners include accommodations, eateries and attractions located all over the world that have continually delivered a superior customer experience. The property was also awarded Certificates of Excellence for Ocean Club, The Turtle Hill Golf Club, and The Dock at The Waterlot Inn.

George Terpilowski, Regional Vice President, Bermuda & Caribbean and General Manager at Fairmont Southampton, said: “Fairmont Southampton is delighted to be recognised by our past guests as a property that provides award-winning, consistent service.

“The feedback from our customers on TripAdvisor allows us to continue improving our products and services and we greatly appreciate them taking the time to complete a review. Most visitors now use review sites when making booking decisions, and we are proud that our property and outlets are so highly ranked, giving guests another compelling reason to visit beautiful Bermuda.”

“Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the ‘Hall of Fame’,” said Marc Charron President, TripAdvisor for Business.

“By putting a spotlight on businesses that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site.

To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

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