Digicel Business Gain Cisco Gold Certification

January 18, 2016

Digicel Business has successfully retained its Cisco® Gold Certification, in addition to receiving a Master Cloud Managed Services Provider designation for its operations – the highest levels of partner certifications from Cisco.

Digicel Business, who has been a Cisco Partner for more than 10 years, is Bermuda’s only Business Solutions provider with Gold Certification.

Niall Clyne, CTO Business Solutions, said: “Retaining these certifications, which reaffirm Digicel Business as the most certified telecommunications provider in Bermuda, is an exciting achievement for us and for our customers.

“It stands as a testament to the competence and ICT expertise of our team here, and we’re proud to be able to provide world class services to Bermuda businesses through Cisco’s best practices and support. Our continued partnership enables us to keep our focus clear: delivering scalable, innovative business solutions to help our customers operate efficiently and increase their bottom line.”

In order to attain Gold Certification, Digicel Business has once again successfully maintained the rigorous standards of excellence set by Cisco in terms of networking competency, support, service, and customer satisfaction.

The telecommunications provider has met requirements for attaining the broadest range of expertise across multiple technologies by achieving Cisco advanced specialisations in the areas of enterprise networks architecture, security architecture, collaboration architecture, data centre architecture, and service provider architecture.

In addition, Digicel Business has integrated Cisco Hybrid IT, the resale of cloud and managed services, into its offerings, which ensures high customer satisfaction in collaboration with Cisco.

Niall continued, “Companies of all sizes are increasingly outsourcing their IT management and computer support, and seeing the immense benefits of doing so. Delivering end-to-end Managed Services, including provisioning, management and maintenance, allows our customers to focus on their capital and building their business.”

These certifications, of which Digicel Business Bermuda has almost 40, will see Cisco continuing to equip the telecommunications provider with access to comprehensive sales, technical and lifecycle services, training and support for its customers.

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