FMG Intends To Open Hurricane Claims Centre

September 23, 2016

[Updated] Freisenbruch-Meyer Group will open a dedicated Claims Centre over the weekend, and said they “intend to have dedicated staff managing our reception hall and call center assisting clients with any claims they may have.”

The company said, “Weather forecasts show that Tropical Storm Karl continues toward Bermuda and it is expected to pass within 50 nautical miles of the island at 4am tomorrow. With a Hurricane Watch now in effect, Freisenbruch-Meyer Group [FMG] is pleased to announce its intention to open a dedicated Claims Centre over weekend.

A quick look at the pre-storm weather conditions at 3.00pm today:

“We ask that our clients, and all of Bermuda, remain vigilant and safe over the 24 hours. Once the storm has passed and the Emergency Measures Organization [EMO] deems it safe we are fully prepared to open,” stated President Michael Freisenbruch.

“Our Claims Team are equipped to handle all levels of damage and we intend to have dedicated staff managing our reception hall and call center assisting clients with any claims they may have.”

The company added, “If you would like to report a claim or have any questions, please contact us on 296-3600, email claims@fmgroup.bm or use our e-Claims Mobile App [available on Google Play and the iStore]. Freisenbruch-Meyer will remain open until 5pm today.

For live updates as Tropical Storm Karl approaches, click here.

Update Sept 24, 11.09am: FMG said they will be open for business from 12pm to 3pm today to assist clients with any claims they may have as a result of Tropical Storm Karl.

The company said, “As Karl begins to move further away from the Island, we are relieved to hear that there were no storm-related injuries and that the road are safe for travel.

“We urge the community to remain alert and please take care as you move about the island. If you would like to report a claim or have any questions, please contact us.”

“If you would like to report a claim or have any questions, please contact us on 296-3600, email claims@fmgroup.bm or use our e-Claims Mobile App [available on Google Play and the iStore].”

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