Tech Company Fireminds Expands Partnerships

February 9, 2017

Technology company Fireminds Ltd., have expanded its vendor relationships to better address the needs of its growing customer base. In the last six months Fireminds has established multiple partnerships with leading vendors.

The technical team has been trained on the products and services and have successfully delivered multiple solutions with its partners. New vendor partnerships include Igility, NetApp, ARCOS and Microgen.

In Bermuda, Fireminds has partnered with Igility Holdings. Igility’s current SBI [Systems Business Integration] and BCS [Bermuda Computer Services] customers will now be managed by Fireminds.

SBI and BCS, the former IBM agency, have been serving Bermuda’s technology market for over 20 and 40 years respectively. Due to recent changes in the structure of Bermuda’s technology market, Fireminds and Igility have capitalized on the opportunity to better serve Igility customers.

Fireminds CEO Michael Branco and Igility CEO Aaron Smith

Michael Branco and Aaron Smith Bermuda Feb 9 2017

On the International front Fireminds has established multiple relationships including NetApp, ARCOS, and SOAPware. Fireminds is a gold certified partner for NetApp SANs [Storage Area Networks].

Fireminds can maintain all existing NetApps in Bermuda and regionally in the Caribbean. NetApp backup and recovery solutions safeguard critical data. It drives operational efficiencies by reducing backup time, improving data recovery, and cutting infrastructure, tape, and administrative costs.

To complement Fireminds product portfolio they have partnered with ARCOS in Bermuda and Cayman. This facilitates leveraging ARCOS expertise in Microsoft Dynamics 365 including CRM and Great Plains. These applications enable smart, reliable, strategic and tactical decisions making.

In the Medical vertical, Fireminds have partnered with SOAPware to provide on island support for small or multi-location practices. The application delivers higher billing levels, lower paper dependency, professional scheduling, and enhanced office communications and it runs on Fireminds Desktop as a Service Citrix environment.

In the Trust, Corporate Services and Fund Administration arena, Fireminds is the exclusive partner for Microgen in Bermuda and Cayman. This partnership enables Fireminds to deliver the suite of Microgen products including 5series and JobStream replacing other products such as ViewPoint. The Microgen suite of solutions can be delivered on premise or via the Fireminds cloud offering.

Michael Branco, CEO of Fieminds stated; “Fireminds is thrilled to have secured these leading vendors. They complement our existing long term Microsoft Gold partnership in Office 365, Azure, and Mid-market solutions, plus our partnerships with Citrix, Cisco, HP, VMware, Veeam, Pypestream, Treefrog Consulting, Authorize.NET and SoftwareOne. We are proud to be able to enhance the level of service and support to the Bermuda and Caribbean market.”

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