Complaints Over Consultation Email Issues

November 14, 2017 | 9 Comments

[Updated] Bernews has received multiple complaints that the emails for both consultations — the ATV proposal and domestic partnership bill — appear to not functioning correctly for some people.

The environmental group BEST has expressed concern about the ATV feedback email, saying, “It has come to our attention that the internet address given by the Government for the public to make comments to is not functioning.

“BEST has received phone calls, emails and face-to-face reports that submissions made via the Government-supplied website address are being bounced or rejected.

“The results could thus present a very distorted consultation tally if many members of the public are thwarted in their attempts to have their comments considered due to a broken consultation link.”

Over the past three days, we have sent emails to both email addresses, saying that Bernews had received complaints from readers that the email was not working, and asked them to respond to the email to confirm the email is functioning correctly.

As of this writing we have either not received a reply at all [ATV email] or have received an automated reply [Domestic Partnership email] saying that “Delivery has failed,” as seen in the screenshot below.

1-Fullscreen capture 11142017 21404 PM

We have tried multiple times, from two different email systems, beginning on Saturday [Nov 11] and continuing up this afternoon [Nov 14] and the situation with both email addresses remains the same.

Update Nov 15, 11.03am: Progress has been made, as after receiving a number of bounces, we have now received a response from the Domestic Partnership email, who confirmed the email address was working at 10.16am this morning!

We have asked the Government for comment and will update as able.

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Comments (9)

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  1. Toodle-oo says:

    A genuine glitch or an ‘accidental on purpose’ ? hmmm

    • Onion Jiuce says:

      Genuine, like d Guvmint, yeah, like d boat race dat took food from Grandma. De brilliance of d Blurt an our political consultants. PLP, still campaigning 24/7.

  2. Family Man says:

    That’s not a bug; it’s a feature.

    That’s how we do consultations.

  3. REALLY?! says:

    Why has this even reached this stage? Who has allowed this to happen? Why has there been very little knowledge given on who is behind this and why has the procedure been ignored for changing a MAJOR Law within our Country?

  4. REALLY?! says:

    Novice and unlicensed people will be riding these dangerous and noisy ATVs across our main roads, our trails, open spaces and farmland… for the good of who? The 5-6 People on the tour?! GIVE ME A BREAK! 5-6 People who will ruin everything left for those 1,000s of People who enjoy a quiet and safe walk. STOP THIS NONSENSE!

  5. REALLY?! says:

    Not sure if it is realized that these NOVICE and INEXPERIENCED and ILLEGAL machines would have to travel across 4 of our roads and then travel from the Old Railway Trail north of Somerset Bridge, travel along Middle Road, across the Bridge, up the hill, along Middle Road for 1/3 of a mile until they get to Hog Bay Park, turning in against the traffic, right before they ruin the Park for the rest of us! Get on your feet People and WALK our trails! You will enjoy it more and live longer with the extra exercise!

  6. Onion Jiuce says:

    You lot shud worry bout d rest of d Island, dats being ruined! We need ATV z to drag d Dunch outta der! Plus d scientist Im gonna do d toors, GIVA JOB TO D SCIENTIST CAMPAIGN!

  7. bda@bermy says:

    looks like someone forgot to remove a checkmark during aet-up

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