BA ‘Working To Help Customers Continue On’

May 1, 2018 | 0 Comments

British Airways apologized to customers whose flight to Bermuda was diverted to New York due to the airfield closure last night, and said they are providing hotel accommodation and “working hard to help customers continue on their journey.”

This follows after the airfield was shut down for over three hours last night due to a small aircraft crashing on the runway.

Aircraft being towed off the runway at around 8.20pm last night

Last night Skyport President Aaron Adderley said, “The LF Wade International Airport has reopened after a private airplane crashed earlier this evening.

“A local Cessna aircraft was approaching the runway when the pilot had difficulty and landed short at 5:33pm.

“The pilot walked from the aircraft unassisted, but was taken to King Edward VII Memorial Hospital with non life threatening injuries. There were no passengers onboard the aircraft.

“As a result of the crash, the runway shut down to allow for the aircraft to be removed. It was towed away from the scene by airport personal at 8:20pm.

“British Airways from London Gatwick was diverted to New York’s JFK Airport and is now scheduled to arrive Tuesday afternoon before departing for its return flight to Gatwick early Tuesday evening.”

American Airlines and JetBlue flights were also delayed due to the crash.

This morning [May 1] a British Airways spokesperson said, “We apologize to customers whose flight to Bermuda was diverted to New York due to the airfield closure in Bermuda.

“We are providing hotel accommodation and working hard to help customers continue on their journey. Customers are advised to keep checking ba.com for lastest updates.”

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