Comments on: BTC Statement On Voice/Data Outages https://bernews.com/2012/01/btc-statement-on-voicedata-outages/ Bermuda's #1 source for 24/7 breaking news, photos & videos Mon, 06 Apr 2026 18:30:04 +0000 hourly 1 http://wordpress.org/?v=3.7.5 By: Made in Bermuda https://bernews.com/2012/01/btc-statement-on-voicedata-outages/#comment-145572 Wed, 11 Jan 2012 18:11:55 +0000 http://bernews.com/?p=108815#comment-145572 I called them last night to ascertain if I would be given a rebate for the day I was without service, the Lady informed me that she would not be discussing that and that I must call the credit department when they re-open today.

I explained to her that if my bill was paid 1 minute past the due date I am automatically charged a $3 late fee, she rudely again advised that my points werent her issue and that I must call credit department.

I look forward to disconnecting my BTC service and replacing it with Cablevision option, just on principle.

Buy Bermuda!!

]]> By: John Does https://bernews.com/2012/01/btc-statement-on-voicedata-outages/#comment-145465 Wed, 11 Jan 2012 12:47:40 +0000 http://bernews.com/?p=108815#comment-145465 With so many systems using this fiber, I would have expected some sort of network redundancy. Also will there be any refunds for loss of service considering how much the local carriers charge us a month?

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