Comments on: Power Surge Causes Partial CableVision Outage

By: Bermudastruggle

Bermudastruggle — Wed, 20 Jun 2012 10:54:48 +0000

All this talk about my cables out, what is there to do, my life has stopped lol. All this talk about im switching to WOW. Whatever i live in Smiths as well. It was fathers day weekend so spend some time with your family. Pull up a board game, go be a tourist or have a bbq etc. so many things i can think of or this day an age everyones forgot how to have fun without a couch. Fair enough things happen thats life get over it and move on.

By: ID14

ID14 — Tue, 19 Jun 2012 13:35:18 +0000

Live in Smith’s and had no internet all weekend. It came back on last night around 9pm but went off again this morning at about 6am. Still not on. I’m switching to another provider. Disgraceful service.

By: Annoyed

Annoyed — Tue, 19 Jun 2012 13:22:38 +0000

I live in Flatts and have had no calble or internet since Saturday.

The week before that I had no internet all week as they could not get a technician out to us.

No apologies or offer of a discount from Cablevision! We would switch to WOW but our condo association doesn’t allow antennas.

By: Prayerful

Prayerful — Tue, 19 Jun 2012 13:15:22 +0000

I just don’t know what to say. I am in Smith’s and have had intermittant cable since Thursday.

we were off on part of Thursday, part of Friday, part of Saturday, most of Sunday, all Day Monday and it is now 10:00 a.m. on Tuesday and we are still not on.

Cablevision did not report any power outages to BELCO. I feel sorry for the overseas agents who say ” I am only telling you what cablevision has told me”

I do not think that any technicians were working yesterday, at least the trucks were not seen.

My question is, if there were power outages why is it that WOW customers in the same building did not lose service at all?

Cablevision should make a public apology on all media especially to the people of Smith’s.

By: Bermyman

Bermyman — Tue, 19 Jun 2012 13:12:41 +0000

Bermuda,

If you wish to complain about the quality of service you Receive from Cable vision.

Please e-mail: gtelecom@gov.bm

Th e Ministry of Telecommunications needs to hear it from the people.

and detail your complaint. Enough is enough from this company that seeks to exploit it’s consumers through Monopolistic practices.

By: unusual suspect

unusual suspect — Tue, 19 Jun 2012 12:34:11 +0000

My Cable was off on Thursday evening, most of Saturday, all of Sunday and only came back on Monday at 8pm. It is now off again this morning. To say that service was restored by early afternoon is total and utter crap. 8pm is not early afternoon in anyone’s book. Poor customer service is compounded when people start telling lies.

Unless Cablevision reduce my bill this month, that’s it, I am off to BTC and Wow. Having all my eggs in one basket doesn’t make sense anyway, as when the TV goes down, so does the Internet.

By: Mamma Mia

Mamma Mia — Tue, 19 Jun 2012 10:43:42 +0000

My major gripe with CableVision is the constant freezing of certain channels and blacked out screens which go on and on indefinitely! Shouldn’t someone be monitoring these things and, if not, why not? We’re expected to pay our bills in full on time but are not getting a full months service!

By: What the??..

What the??.. — Tue, 19 Jun 2012 09:35:23 +0000

Switching to WOW and DSL TODAY!!!!!!!!!

By: Truth is killin' me...

Truth is killin' me... — Tue, 19 Jun 2012 01:01:59 +0000

Don’t pay your bill for lack of service!!! People need to know their rights.

By: fed up already

fed up already — Tue, 19 Jun 2012 00:56:47 +0000

Problems due to the winds and storm ? ? What storm ? BWS reported gusts of 52 kts. Is that a storm or just a warning that their infrastructure is so wimpy that we can expect outages with just a puff of wind or 93% humidity for an already overpriced utility that should be there all the time ?

And when can I and everyone else expect to get the speed from our internet that we pay for ? You know , the speeds that you advertise and overcharge us for ? ?

By: bermy$hotta

bermy$hotta — Tue, 19 Jun 2012 00:43:10 +0000

$witch to WOW…..simple!

By: Baileys bay

Baileys bay — Tue, 19 Jun 2012 00:10:32 +0000

WOW never blinked….

By: no cable

no cable — Mon, 18 Jun 2012 23:53:06 +0000

my channels keep freezing, everyone should be given a discount for today

By: Laughable

Laughable — Mon, 18 Jun 2012 23:32:12 +0000

Cablevision blows. I am in Smiths and my cable just came back on at 8pm. Just another example of Cablevision incompetence.

By: pepper

pepper — Mon, 18 Jun 2012 23:02:00 +0000

Hey you lot go through what you are paying for and see what is frozen.. and we still pay for this sh$t.. Bermudians we need to make a stand…enough of cable vision…bring back Jeremy.

By: pepper

pepper — Mon, 18 Jun 2012 22:46:44 +0000

It is me again,,,, and the weather is fine, but a lot of my friends have no cable …. so Terry what are you going to blame it on now ? cable vision sucks…..

By: Kalz

Kalz — Mon, 18 Jun 2012 22:46:09 +0000

I live in Smiths also and my cable is still not ON…MAD is an understatement….

Fix my service and stop lying saying that its back on

By: pepper

pepper — Mon, 18 Jun 2012 22:36:11 +0000

Terry Roberson, has no clue how to run cable vision…. in the middle of watching a movie it will freeze, or have all kinds of pink sparkss…is there anyone monitoring these shows ? it so annoying when you are watching a movie and this happens….we are paying big bucks for this service…and it sucks…. there was a guy that you could call..His first name was Jeremy and he always was available and took care of the problem.

By: debbie

debbie — Mon, 18 Jun 2012 22:24:54 +0000

I live in Smiths and I still don’t have cable, my box has been say 90 since Thursday on and off.IRRITATED