Comments on: CableVision Continues Work Across The Island

By: mike

mike — Fri, 31 Oct 2014 17:07:23 +0000

The story is about CableVision.

By: Jeremy

Jeremy — Fri, 31 Oct 2014 14:18:30 +0000

Another day of calling the number they supply, another day getting cut off by a machine. Superb customer support coming from Cablevision.

By: Wow

Wow — Fri, 31 Oct 2014 14:02:52 +0000

Does any other company want to step in and offer free switch over from Cablevision? Digicel? BTC? I will switch today if another company makes it easy to do so.

By: Cha

Cha — Fri, 31 Oct 2014 12:22:08 +0000

Odds are they already “fixed” your area and will have to send a technician to your house as that must be where the problem. I highly doubt they have fixed much as many areas that are labelled as “fixed” by them which are not. That’s what happened to us and when we queried why none of our neighbors had service either it must still be a problem with just our connection! I suppose we were lucky we actually got through to the elusive CV customer service rep.

Jokers; no way to run a business and we should be thankful for 25% off. What a joke. Sorry CV it has been a long time coming and not just from these storms but you just lost a customer. I doubt I will be the only one.

By: Umm....

Umm.... — Fri, 31 Oct 2014 12:12:16 +0000

I haven’t had video or Internet service for 14 days this month and counting. That 33% discount isn’t enough in comparison to the time I’ve been without service. I’ll be switching to WOW and BTC if CV does not adequately credit my account.

By: JohnBoy

JohnBoy — Fri, 31 Oct 2014 09:27:49 +0000

Thank you CableVision. I’ve been waiting very patiently.

By: J.J.

J.J. — Fri, 31 Oct 2014 03:50:57 +0000

What about the seniors at MWI that don’t have cable service? Please make them a priority, they miss watching the news! Thanks!

By: MoonShine

MoonShine — Fri, 31 Oct 2014 02:33:04 +0000

Perhaps you are using an incorrect email. Why would info@belco.bm have an out of office reply?… that makes no sense.

By: drunken ursula

drunken ursula — Thu, 30 Oct 2014 22:34:03 +0000

why post your phone number at all you get is updates ..I want to speak to a customer service agent…Friday I will be at your office …not a happy camper…

By: Ronald

Ronald — Thu, 30 Oct 2014 20:36:20 +0000

Stop thanking us for our patience – that ran out a week ago. Where is West Paget on this list?! Tee St. To Point Finger! We’ve still got lines down across kids’ play areas! Unacceptable. And no, we don’t want any free coffee. I assume we won’t be charged for the last few weeks of non-service?

And here’s a friendly tip – don’t ask us to email our outages and then put your “out of office” on your email. That is infuriating to say the least – especially after I get your “mailbox full” message on the phone.