Comments on: CableVision Thurs. Evening Restoration Update

By: deguy

deguy — Fri, 24 Oct 2014 22:23:08 +0000

Cartoon Network is missing to.

By: Come Correct

Come Correct — Fri, 24 Oct 2014 21:07:10 +0000

Vdsl+G-box=your problem solved x F U TV providers.

By: Come Correct

Come Correct — Fri, 24 Oct 2014 19:30:27 +0000

Get a G-box and get everything free. I mean everything. Live TV, all the latest movies and TV shows. I in no way am connected with selling these, I have the software on my laptop connected to my TV. The day I get G-boxes for all my TVs is the day I cut my service provider. Put them out of business if they can’t deliver what you pay for.

By: Warwick Resident

Warwick Resident — Fri, 24 Oct 2014 18:37:57 +0000

I agree absolutely that Cablevision has not kept customers up to date and it is extremely difficult to get any answers but in general the broadband connection via Cablevision is more robust than BTC. What is disgraceful is Northrock since it was taken over by Logic – the service drops out every weekend.

By: Sure you are!

Sure you are! — Fri, 24 Oct 2014 18:06:08 +0000

Kings Gate Lane STILL out since Fay. Box shows 90. No Cable No internet, no refund from Logic will be given because “it’s not our problem”!!! Logic can’t provide us with cable for “2-3 weeks, possbily a month”, WOW…same answer. The moment we are able to ditch Cablevision service it will be done! POOR Customer Service!! Get organized Cablevision and start giving your customers a better and true estimate of restoration.

By: Kiskadee

Kiskadee — Fri, 24 Oct 2014 16:53:25 +0000

Cablevision has been out since Oct. 11 at Belmont. Logic TV has been on. I would think this could mean a loss of customers for Cablevision in the future.

By: This is why some departments overspend...

This is why some departments overspend... — Fri, 24 Oct 2014 15:21:54 +0000

This would be greatly appreciated! Credit the days there was no service available for use please.

By: This is why some departments overspend...

This is why some departments overspend... — Fri, 24 Oct 2014 15:20:43 +0000

Could you also advise on Westmount Lane (just past Warwickshire Road) as well please?

By: ya right

ya right — Fri, 24 Oct 2014 15:00:12 +0000

What happened to the Science Channel???? TV nowadays is filled with garbage.

By: Mare

Mare — Fri, 24 Oct 2014 14:51:24 +0000

Have been told that Cablevision will credit, but only if you ask for it. I strongly believe we should all be credited for the down time. They bill us for a full month of service and if they are not providing a full month…well I call that robbery. Unless Cablevision publicly announce they will give out credit for non-service, then it is up to each user to call and ask for it. Good luck!

By: Mainstream

Mainstream — Fri, 24 Oct 2014 14:21:11 +0000

Nowhere have I read anything to the effect of restoration in Sandy’s. Been two weeks no internet/cable in the whole neighborhood. Do they even care about the west?

By: Belmont

Belmont — Fri, 24 Oct 2014 14:08:38 +0000

Still no cable or internet service in Belmont Hills – last posting from Cablevision said they were working on it 3 days ago – still nothing! It has been 2 weeks! Again, call and get a voice mailbox that is full. Poor customer service!!

By: FRUSTRATED

FRUSTRATED — Fri, 24 Oct 2014 13:58:04 +0000

SPICE HILL WARWICK STILL OUT!!!!!!!!!

By: FRUSTRATED

FRUSTRATED — Fri, 24 Oct 2014 13:44:57 +0000

2 WEEKS OUT AND NO EXPLANATIONS JUST COMMENTS THAT WE THE CUSTOMERS ARE IRRITATING.

By: Jeremiah

Jeremiah — Fri, 24 Oct 2014 12:43:16 +0000

And you’re going to have to pay for it too. Cablevision need to get their finger out and announce that they will not be charging for time off line. Customers are planning to leave them in droves and a simple announcement will go a long way to appeasing existing customers who are out and those like myself who will cancel if there is no pro rata refund.

By: Former Union Member

Former Union Member — Fri, 24 Oct 2014 12:34:34 +0000

Still no service at Mizzentop in Warwick since BEFORE TS Fay. I went online yesterday (at work) to research alternatives. Meh. I think all the internet/tv subscribers make things intentionally confusing so there is no clear winner. Other than a general disgust with how Cablevision has handled this for the past two weeks does anyone know of a clear ‘good’ internet/tv provider?

By: Steve

Steve — Fri, 24 Oct 2014 12:31:54 +0000

They’re lies, they tell you they’re working wherever you live, apparently they’re working on every road in Bermuda. Try it, call and say you’re from anywhere and they’ll tell you the same story.

By: Steve

Steve — Fri, 24 Oct 2014 12:29:46 +0000

Yea, I’ve been out since Fay, when I contact them (several times) I just get the run around. Now I don’t trust what they say because all I get is they’re working on Spice Hill Road now, well that’s not what their phone message says, that’s not what they’re posting to the news companies.

They won’t confirm if I’m on a list of outages, they lie about what’s happening, they brush you off.

I’m moving to a land line now, I’ve had enough. Most people I know who have a land line didn’t lose Internet.

They say they’re going to pro-rate our bills, they can pro-rate it and pay my Logic bill as well.

Who wants to pay $100 for cable when you can get netflix for $8, who wants to pay for an internet service where the staff mislead you?

By: flikel

flikel — Fri, 24 Oct 2014 12:26:12 +0000

I live in Ord Road, Paget and have no cable…has this area been worked on? I am not sure if the general area is out, or if I have a specific problem.

I have electricity and phone, but no cable.

By: Reality

Reality — Fri, 24 Oct 2014 12:18:08 +0000

Things more likely to happen before CableVision ever (a) gives out credits (b) increases their internet speeds and (c) makes HD channels free like every other country in the world.

*Ebola’s arrival
*1st US female president
*Jesus Returning
*Columbus Short back on Scandal
* Magic Johnson’s son marrying a woman

By: WDT

WDT — Fri, 24 Oct 2014 11:43:52 +0000

STILL NO CABLE ON KNAPTON HILL, ITS BEEN 2 WEEKS NOW…

By: The Kid

The Kid — Fri, 24 Oct 2014 11:30:39 +0000

Hey Cablevisioon how about a credit for the downtime

By: S

Fri, 24 Oct 2014 03:21:01 +0000

Actually I have found that the foreign customer support team has no access to your account and can’t really do anything to help you. They are more polite though.

By: kelly

kelly — Fri, 24 Oct 2014 00:14:14 +0000

I used tinwork for a cable company in tech support, cable vision needs to send a signal to the box, try calling after hours you will get the american call center they are way more helpful the local one-

By: SomersetEveryDay!

SomersetEveryDay! — Fri, 24 Oct 2014 00:13:24 +0000

Still no cable up Boaz Island. HELP!!!!!!!!!!!!!!!!!

By: Stevie G

Stevie G — Fri, 24 Oct 2014 00:07:22 +0000

I was told by lady at cablevision this morning that Devonshire was being worked on today because of the accident on Dock hill. I do not see that listed. My guess is that people are going to be waiting nearly a month before cable comes back

By: Missing channels

Missing channels — Thu, 23 Oct 2014 22:26:12 +0000

so what’s happened to Boomerang and Nickalodeon????

By: Smiths

Smiths — Thu, 23 Oct 2014 21:42:17 +0000

Going to try this method of communication to talk to Cablevision, as when I call the main number, press 2 for customer care. Get told I am getting forwarded to a voice mail system, then I can’t leave a voice mail because the mail box is full.

After tropical storm Fay my set top box says “Not authorized for use” and yes I have paid my bill, and also my Cablevision modem works as well. I called after tropical storm fay and the lady of at Cablevision, said she could not help me, and she did not know what to suggest I do. With Gonzalo coming down on us, I though no point go through all this pain I will deal with it later as I will probably lose it anyway. I was correct, all of it went, and yesterday my internet came back, great, but my set top box says the same thing.
Cablevision, is this normal, if not how can I contact you?

Smiths

By: Watcher55

Watcher55 — Thu, 23 Oct 2014 21:09:08 +0000

RIP Cablevision