Comments on: List Of Areas BELCO Crews To Work On Today

By: BELCO Friday Morning Restoration Update - Bernews.com : Bernews.com

BELCO Friday Morning Restoration Update - Bernews.com : Bernews.com — Fri, 24 Oct 2014 10:26:04 +0000

[...] a new list of major areas to be worked on for Friday, Oct. 24, as crews will continue working on areas previously listed. We will provide updates during the day, if new major areas are added to the [...]

By: Why me

Why me — Fri, 24 Oct 2014 01:21:35 +0000

Belco, please, please come clean and answer the questions. I have tried everything. We just want answers not vague responses. By being evasive you are making the situation worse

By: Promised but no delivery..

Promised but no delivery.. — Thu, 23 Oct 2014 22:29:07 +0000

Yeah – BELCo, whatupwitdat?

Press 1 for…., press 2 for…. it starts ringing – but nobody answers!!!

By: Promised but no delivery..

Promised but no delivery.. — Thu, 23 Oct 2014 22:22:20 +0000

Hello BELCo, one of your guys came to my house on Sunday. Told me the transformer was loose and needed to be re-attached. The technicians told us, ten minutes and the power will be on. They re-connected the transformer and turned on the current, only to discover the transformer has blown (It clearly says “Needs Repairs” hand written on the underside of the actual transformer). The BELCo technicians then told the somewhat happy residents they will return before the end of shift to simply put in a replacement. That was Sunday, I called yesterday and the customer service department has said they do not have any records of the power being off nor that the technicians removing this or that they will return. If I didn’t call, what would have happened? SMH Soooo – I’m still in the dark at home AGAIN!

By: Ringmaster

Ringmaster — Thu, 23 Oct 2014 22:12:59 +0000

It may seem a waste of time and energy to BELCO, but they have to improve their PR. Customers without power are frustrated and want answers. To be in the list of “places we are working today” for 4 days and not see one truck during those 4 days says it all. Come clean and explain what is happening. I understand there were over 20 pole fires today – why hasn’t BELCO come out and said that? People want to know what is happening. Say there have been delays because of these unexpected fires, but also say how they will now be in such and such area to morrow. They must know and plan their work schedule so tell us the long suffering customers. Regular updates during the day via radio and sources like Bernews would help.

By: HMT

HMT — Thu, 23 Oct 2014 21:50:09 +0000

woops should have said Fay 1500

By: HMT

HMT — Thu, 23 Oct 2014 21:49:10 +0000

Good day,

Appreciate all the hard work Belco has done restoring electricity. As one of the Fay 100 can you advise when work will be done in Paddock Drive, Burnt House Hill – transformer is down. Just would appreciate some information – what the problem is and when it will be fixed. Communication is the key.

By: Watcher55

Watcher55 — Thu, 23 Oct 2014 21:11:29 +0000

BELCO you suck, pick up your damn phone!

By: CNB

CNB — Thu, 23 Oct 2014 19:16:18 +0000

Good Day BELCO,

Just wondering if Kings Lane North is on the list (Off of Khyber Heights). Been out since Fay!

Thanks BELCO, I do understand that y’all are doing the best you can.:)

By: Fact Finder

Fact Finder — Thu, 23 Oct 2014 19:04:57 +0000

Thanks to Belco, Digicel and Cellone for their updates! Has Cablevision organized a similar plan of action and provided press releases? I personally don’t care about TV but many of my colleagues that have children are complaining not so much that they don’t have cable TV or internet but more because they just can’t get an answer, press release or update from their facebook and websites.

it would be helpful if Cablevision provided updates showing their targeted plan of action. If they have done so, I apologize in advance and would ask someone to direct me to that link so that I may pass the information on.

By: Oh Well!

Oh Well! — Thu, 23 Oct 2014 18:28:46 +0000

My current has been out since Fay. While it may be frustrating, I don’t complain. I have my roof, I have a full tank of water and I can go to work and charge my tools. And I go to work to a job that is leaking and my office is like a swimming pool. I truly believe those fellows from BELCO has been out working hard since TS Faye, they have not slept and they have not had a day off…other than Hurricane Gonzalo. I am still alive, and while I hate being in the dark…I hate coming home to darkness and I hate waking up in darkness, but I don’t complain. Why, life is too short and it could be much worse…They are doing their best and quite possibly are putting more of an effort into what they are currently trying to do than most people have done all year. So hats off to the BELCO workers, the Regiment people, PARKS – Wow! am I ever grateful to them.
I don’t think I will have lights even this weekend, because of the nature of our issue- pole fire, blown transformer, but I am alive and I have a full roof…unlike others.
I am thankful

By: why

why — Thu, 23 Oct 2014 18:00:52 +0000

I am sorry Ascendant group, this maybe a little over the top but I feel like there is such a gap in real details being communicated and along with the constant set backs it feels like it will be 8 more weeks before some of the issues are fixed. When does someone step in and say enough is engough get more help if you need it.
Belco can’t even give us time frames at this point, 1 week, 2 weeks, 4 weeks?
More importantly there is no visable plan to get lines underground.

By: Sims

Sims — Thu, 23 Oct 2014 17:43:37 +0000

Thank you! Have yet to see anyone come up to us. ANd here I thought maybe they have been and I’ve just missed them. Thank you for confirming ‘neighbor’

By: The Forgotten

The Forgotten — Thu, 23 Oct 2014 16:47:47 +0000

Pine Ridge Lane – no power for 12 days now and not a single mention by Belco. No phone either for that matter.

By: Lu

Lu — Thu, 23 Oct 2014 16:21:20 +0000

I received my bill yesterday too…also an estimate. Considering that for the past 30 days on my bill I have been out of power for 11 of them, I was surprised to find that they had considered my estimated kw/day to increase by 8% compared with the prior month…isn’t it fantastic when maths does not add up…

By: sasha

sasha — Thu, 23 Oct 2014 16:19:46 +0000

Half of Friswells Road still out. Will we be making the list anytime soon?

By: why

why — Thu, 23 Oct 2014 16:18:35 +0000

Why is the Governemnt not getting involved… OBA get us information becvause BELCO is obviously woefully unprepared. Ascendant group Board of Directors, what is up with your company, some help here:
Board of Directors and Officers

Board of Directors

Peter C. Durhager – Chairman
Executive Vice President & Chief Administrative Officer, RenaissanceRe Holdings Ltd.

L.A. Joaquin, J.P. – Deputy Chairman
Retired, Managing Partner, Ernst & Young Bermuda

Gavin R. Arton
Retired, Senior Vice President, Global Director of Corporate Social Responsibility, XL Capital Ltd

James B. Butterfield
Managing Director, Butterfield & Vallis

A. David Dodwell, J.P.
President, The Reefs

A. Shaun Morris
General Counsel, Group Chief Legal Officer,The Bank of N.T. Butterfield & Son Limited

Donna L. Pearman
President, People’s Pharmacy

Michael L. Schrum
Chief Financial Officer, HSBC Bank Bermuda Limited

Richard D. Spurling
Retired, Senior Partner, Appleby

Dr. Wilbert N.E. Warner
Specialist Consultant, Internal Medicine

W. Edward Williams
Sales Representative, Coldwell Banker (Bermuda Realty)

Alasdair Younie
Director, ICM Limited

Ascendant Group Executive

Walter M. Higgins, Director, President & Chief Executive Officer

Open Position, Senior Vice President & Chief Financial Officer

Cheryl-Ann Mapp, Corporate Secretary & General Counsel

Michael D. Daniel, Senior Vice President and President & Chief Operating Officer, AG Holdings Limited

Denton E. Williams, Senior Vice President, BELCO Chief Operating Officer

Judith Uddin, General Manager & Chief Operating Officer, Bermuda Gas & Utility Company Limited

Robert B. Steynor, Senior Vice President, BELCO Fuel, Logistics, Environment & Safety

Linda C. Smith, Senior Vice President, Corporate Relations

Ascendant Group Officers

Abayomi S. Carmichael, Vice President, Treasury, Risk Management

David Faries, Vice President, Group Controller

Carol Ross-DeSilva, Vice President, Internal Audit & Process Improvement

Zehena Davis, Vice President, Human Resources

Caroline Rance, Vice President, Information Technology

By: we need power

we need power — Thu, 23 Oct 2014 16:15:11 +0000

Jones village in kyper pass smiths avenue needs to have the transmitter fixed so it will be great to see some trucks in this area!!!! I’m sure its plenty of you to be split up!! And percentages off our bills will be appreciated!!

By: watchfuleyes

watchfuleyes — Thu, 23 Oct 2014 15:49:53 +0000

I am not impressed with the restoration time frame,considering we have overseas help, things seem to be running slower than ever- is the help in Spring Garden or something? And neither do I consider the Belco workers to be ‘heroes’ like some people like to describe them-(over exaggeration at best) they are doing their job, that’s all! Only the people with power back would be praising their works.

By: watchfuleyes

watchfuleyes — Thu, 23 Oct 2014 15:44:52 +0000

So where is Trinity Road on this list? Have not seen or heard that aread mentioned ever!!

By: Local Yokle

Local Yokle — Thu, 23 Oct 2014 15:36:00 +0000

Lol to the 2 dislikes……Belco management? My gripe isn’t with the hard working members of Belco but with management who direct crews etc….

By: Take A chill Pill

Take A chill Pill — Thu, 23 Oct 2014 15:31:30 +0000

Look bah, we have raw lines down on princess in the heart of the city since fahy, from then we havent seen any service vehicles since they erected a pole 2-3 days ago and that was it, this has us lead the people of the “back a town” area, to wonder if we really matter despite being in a central zone, where everyone around us from court street, Elliott street and even till’s hill have power, Saturday coming makes 2 weeks, also the people of paynters lane snady’s need to get some attention as well.

By: Still waiting

Still waiting — Thu, 23 Oct 2014 14:24:18 +0000

this was the case on a pole near me. It took BELCO 10 minutes to fix. They just took out a long pole and pushed the fuses back into place. Unfortunately my house was not on that line.

By: BELCO is a Joke

BELCO is a Joke — Thu, 23 Oct 2014 14:08:24 +0000

The “prioritization” of the Fay 1500 was nothing more than a PR tactic. Truth is had others not expressed concern over the Fay 1500 after Gonzalo, BELCO wouldn’t even be mentioning us at all. They have essentially just lumped us in with everyone else which was probably the plan all along.

By: Tam

Tam — Thu, 23 Oct 2014 13:50:19 +0000

Absolutely no crews working in these areas…well definitely not in mine. Seen not one Belco truck or van in my immediate area since we’ve been out

By: Tam

Tam — Thu, 23 Oct 2014 13:48:17 +0000

I feel your pain as my area is going through the same thing. Been out since Fay. No poles/lines down nor any transformers blown. Gone through the whole nine with calling, email etc. And still no power. And of course we aren’t on the list either. And no one at belco can tell us what the issue is. Those that aren’t going through it will not understand the frustration. What gives belco?!!

By: M.P

M.P — Thu, 23 Oct 2014 13:12:23 +0000

I have yet to see at least 1 truck in my area near first church of god pembroke.

By: Umm....

Umm.... — Thu, 23 Oct 2014 12:56:25 +0000

Trickonomics 101

By: In the Dark

In the Dark — Thu, 23 Oct 2014 12:24:04 +0000

I am in the same neighbor hood. If you look at the pole on Mount Hill, two fuses are open. Is this all we are waiting for BELCO?

By: why

why — Thu, 23 Oct 2014 12:02:19 +0000

In addition to the list above how many of these areas impact fay customers and what areas have they actually worked on. I mean I can produce a list of items but really how many crews are working on these areas. The comms person needs to get some information out their and the Management need to help him/her

By: stillout

stillout — Thu, 23 Oct 2014 12:01:30 +0000

Longford hill – still without power since Fay! Please sort this out

By: why

why — Thu, 23 Oct 2014 11:59:13 +0000

How many of the fay 1500 have been resolved, Where are the areas. I do not think Belco really knows where these areas are. Let the public know and lets see some data behind big number… Lets do some journalism and ask probing questions.
Lets see some data:
Parish
Area
Number of Customers
Number of Fay
Change from Prior day
Change to Fay number
Not difficult unless BELCO are completely out of their depth and then we have another problem

By: Stella Groove

Stella Groove — Thu, 23 Oct 2014 11:57:55 +0000

That number needs to be increased significantly as parts of the Smiths/Devonshire areas lost power last night.

By: jmc

jmc — Thu, 23 Oct 2014 11:47:06 +0000

No electricity for 12 days and supposedly BELCO read my meter in the past 24 hours and sent me a bill for almost $750, are you kidding me?????? How do you estimate a bill when you are aware that there has been no power for days????

By: Crackatack

Crackatack — Thu, 23 Oct 2014 11:02:17 +0000

It was 3281 customers without power yesterday! I thought the number was supposed to shrink

By: tubbster

tubbster — Thu, 23 Oct 2014 10:38:10 +0000

Once again…the tiny area in the dark opposite Coral Beach isnt on the list. 2 houses that have been without power from BELCO for 11 days.. The transformer didnt blow and no poles or lines are down…… We have called, emailed, vented/informed online and used thr 955 number without any results. How many of the above listed locations have been in the dark for 11 staight days?

By: Keanbda

Keanbda — Thu, 23 Oct 2014 10:32:36 +0000

Twin Lane Dr. , Mount Hill Is not on list. Please tell them don’t forget us.