Contact Us

As an online business we generally conduct all business via email, and normally respond to relevant emails in a very timely manner.

Please be sure to contact Bernews directly via email [rather than call or contact contributors] as we cannot guarantee the message will be passed on, so can only take responsibility for communications sent to the correct Bernews email.

  • For news tips, corrections, submissions or coverage requests email: info@bernews.com.

If you have any corrections, news tips, news/photos to submit, need to correct a comment you left, or if would like to purchase photos or advertising on Bernews, we are extremely interested in hearing from you.

As a small business without a dedicated person to handle communications, we are generally unable to answer emails that do not pertain to those five things listed, however the more frequent questions we get via email are answered below in the F.A.Q. section.

F.A.Q. I would like you to do XYZ, I suggest XYZ, Why Didn’t You Cover XYZ?

We get a lot of emails suggesting/requesting new features and/or additional coverage and we can answer all of those by saying it costs money to cover events and implement a new feature, so that is the challenge.

However Bernews is a “work in progress” and we have added many new features/additional coverage since our launch in 2010 [webcasts, newsletters, weather/flight data, app, photo lightbox, audio, daily stock report, court stories, photo of the day etc.] and there are many more to come.

We started out with 5 stories a day, and now post 20 – 30, and we will continue to expand coverage as our business grows. Content generation costs money, and we don’t have an unlimited supply of money, so have to work within our means. If you can ever assist by sending in a video/photo or anything else, please do!

We are still growing as a business and are always are working behind the scenes to improve.Most the time when we aren’t working on stories, we are busy developing extra features to unveil at a later date.

We will continue to add additional features/coverage as quickly as possible, so hopefully your request is something we may be able to do in the future!

F.A.Q: Can I use your photo/video on my Facebook/Twitter/Instagram Page?

That’s fine, please go right ahead!

F.A.Q: Are there any more photos/videos than what you posted?

Technically the answer is yes, but if we didn’t post them they weren’t usable [out of focus, someone walking across the camera so the footage shows the back of someone's head, giant raindrops stuck on the screen as it was raining etc] so generally speaking the photos/video on the website is what we have and unfortunately we won’t be able to provide additional footage via email.

F.A.Q: Can I have a copy of your video?

All our videos are on YouTube and are freely available [via embed] for use on non-commercial web properties such as your social media page, or your school, church or community group website.

If you would like a copy of the raw video file, that is possible, however we have to charge to cover the time it takes to produce them. The fees start at $100 and range up.

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