BTOA Launches Connect Customer App

August 24, 2025 | 4 Comments

The Bermuda Taxi Owners & Operators Association has launched BTOA Connect, a new app for booking taxis across the island.

A spokesperson said, “The Bermuda Taxi Owners & Operators Association [BTOA] is proud to announce the launch of the BTOA Connect Customer App, now available for download on iOS and Android.

“This new platform provides residents and visitors with a fast, convenient, and secure way to book taxis across Bermuda.

“Developed in collaboration with local taxi drivers, the app is designed to enhance customer experience while ensuring rides are safe, reliable, and fully managed by Bermudian operators.

“Unlike other dispatch systems, which rely on external providers, BTOA Connect keeps all operations local and data within a secure environment managed by Bermudians, supporting local drivers and protecting user privacy.”

Key Features:

  • Instant Booking: Request a taxi immediately and see available drivers nearby.
  • Scheduled & Pre-Arranged Rides: Plan airport transfers, island tours, or private hire in advance.
  • Live Tracking & Notifications: Monitor your ride in real-time and receive alerts when your driver is approaching.
  • Flexible Payments: Pay securely through the app or in cash.
  • Driver Profiles & Ratings: Learn about your driver and provide feedback to maintain high service standards.

Download the app today:

“This app brings modern, convenient, and secure taxi services to Bermuda,” said Ricky Tucker, President of BTOA. “It’s designed to provide customers with choice and reliability while empowering local taxi drivers. BTOA Connect is a solution built for the island, by the island, improving accessibility and service standards for everyone.””

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Comments (4)

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  1. Steve says:

    Well done. Will give Hitch a wake up call

    • Joe Bloggs says:

      And people who use this app will get a licenced and insured taxi.

  2. Frequent Flyer says:

    This new app better have prices so low, even Hitch would be jealous! So, how do the fees stack up against its competitor?

    • Joe Bloggs says:

      What “competitor”? The uninsured and unregulated gypsy cabs that ply for Hitch?

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