BEDC Hosts Breakfast Business Seminar
Last week [Jan.25], over 50 small to medium sized business owners and potential business owners attended the Bermuda Economic Development Corporation’s [BEDC] information packed, breakfast seminar entitled Managing Existing & New Customers Matters.
Participants received professional and practical advice on how to improve customer service and loyalty for their businesses.
The seminar started with a welcome by the Minister of Economy, Trade and Industry Patrice Minors, who encouraged attendees to use the seminar as an opportunity to sharpen their customer service acumen in order to reap long-term rewards of establishing loyal customers.
The three-hour seminar was divided into two parts, with the first part dedicated to providing attendees with tactical ways to manage customers from senior and experienced professionals, while the second half allowed attendees to interact and hear from small business owners on how they specifically utilize tools and tips to manage their respective customers.
Presenters at last week’s event included Patrice Frith Hayward, Professional Development Trainer and owner of Business Dynamics, Kerry Judd, consultant and owner of New Beginnings Inc., Paula Clarke, CEO of Gibbons Company, Wayne Caines, CEO of Digicel, Mickey Robinson, owner of Medical House and Maya Furbert, owner of Fatimaya.
