Capital Management Software Upgrade
Bermuda-based Capital Management Insurance has signed a major contract with Irish software vendor pTools for deployment of its enterprise level Web Content Management software.
The project, valued in excess of $264,800 was won with the help of pTools’ Toronto office, and is expected to take up to a year to deliver.
The software will help Capital Management of Bermuda transform its pensions and annuity management through the introduction of new online applications for client management, communications services and funds management.
A pTools spokesman said the key to the system is a new client services site designed to handle communications through the company’s portfolio, specifically including a range of learning and forms based information capture tools.
Tom Williams, CEO of Capital Management of Bermuda, commented on the initiative: “Our online presence is a key part of how customers now interact with us. This new system enables us to roll out more services and products, and allows us to build on the successful interaction with our customers. We are already seeing significant cost savings alongside improvements in communication.”
Capital Management is set to use pTools System 6, released in 2011, built upon the latest cloud computing infrastructure, ensuring scalability and performance. Key features include replacement and upgrade of former paper-based communication, reduced back-up and disaster recovery overhead through cloud computing, easy-to-use online web forms for staff and customers, improved reporting and analytics, automated alerts with built-in verification and receipt and pensions life-cycle learning.
CEO of pTools Keith Wood said: “We are delighted to be working with Capital Management Bermuda to deliver this important system. Use of online systems to manage and maintain information based relationships not only replaces the traditional paper trail, but dramatically improves governance, reduces risk, and enforces compliance.
“pTools allows customers to quickly build secure membership environments online and tailor web forms for different audiences and channels. This information once captured can then be delivered to back-end systems for immediate analysis. Ultimately pTools helps manage the information and content flow over internet, Intranet and extranet systems that act across the business and the supporting applications.”
pTools is an enterprise level WCM software vendor with offices in Dublin Ireland and Toronto, Canada. Their biggest customers include Allianz Insurance plc., The Irish Stock Exchange, Enterprise Ireland and Wolters Kluwer plc.
Capital Management of Bermuda [previously Travelers of Bermuda] provides pension benefits for expatriates who have worked outside the US and accrued benefits towards their retirement which are not covered by their domestic pension plans.
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