Butterfield Banking Centre Hours: 9am – 1pm
Butterfield Banking Centres in Hamilton [Reid Street], Somerset, and St. George’s “will all remain open but with further reduced banking hours of 9:00 a.m. – 1:00 p.m., Monday to Friday.”
A spokesperson said, “The Bank of N.T. Butterfield & Son Limited [Butterfield] wishes to advise the public that beginning Tuesday, 12 April 2021, and until further notice, Butterfield Banking Centres in Hamilton [Reid Street], Somerset, and St. George’s will all remain open but with further reduced banking hours of 9:00 a.m. – 1:00 p.m., Monday to Friday.
“With the recent announcement of the ‘stay-at-home’ order from the Bermuda Government, Butterfield has taken this additional measure to further protect our staff and the public by reducing the traffic in our banking centre locations. Everyone must continue to abide by all Covid-19 guidance when visiting Butterfield.
“Butterfield urges its clients to utilise alternate banking channels, including any Butterfield ATM, Butterfield Online, or the Mobile Banking app wherever possible.
“While our corporate offices remain closed, we continue to service clients remotely. For assistance with loan enquiries, clients should call [441] 298 4799. Corporate Banking and Private Banking clients should contact their Relationship Managers. For all other matters, contact the Butterfield Call Centre on [441] 295 1111.”
As the island and world deals with the Covid-19 pandemic, we are doing our best to provide timely and accurate information, and you can find more information on the links below.
- All: Our coverage of the Covid-19 pandemic here
- Bermuda Stats: Chart of the Bermuda stats here
- Vaccinations: Data covering vaccinations here
- Timeline: Visual look at the timeline here
- Comprehensive: BermudaCovid.com website here
- Live Updates: Continuous updates here.
This reduction of hours will, in all probability, increase the number of customers in the banking hall at any one time. If you want to actually decrease the number at any one time, the natural decision would be to increase the number of hours offered to your clients.
This smells like the antithesis of customer service and safety.
Bad decision. Sorry BNTB.