Xceedance Launches On-Demand Services

November 11, 2021

Bermuda domiciled Xceedance announced the availability of On-Demand Services for property and casualty [P&C] insurers, reinsurers, agents, and brokers in North America.

The company said, “Xceedance On-Demand Services provides an ‘a la carte’ option for insurance organizations needing critical support with minimal ramp-up time and a rapid return on investment [ROI]. Whether utilized in times of heightened activity, such as hurricane season, to supplement internal resources, or year-round to expand capabilities, Xceedance On-Demand Services help organizations effectively build more capacity for high-value initiatives and business development.”

“There is considerable demand in the market for specific task-driven or process-focused insurance operations services,” said Prashant Tekchandani, SVP, underwriting, operations, and finance and accounting at Xceedance.

“Many insurance organizations are not interested in purchasing full-stack core systems or suites of products, and have no interest in setting up labor-intensive call center operations. By making insurance lifecycle services available on-demand, Xceedance enables the growth of diverse insurance organizations and helps them build responsive policyholder services and a sustainable competitive edge.”

The company noted, “Current Xceedance On-Demand Services fall into three primary categories:

  • Agent and Broker Services: Support agents and brokers to perform vital administrative tasks, including certificate of insurance [COI] management, policy checking, document management, and more.
  • Cat Modeling Services: Enable an alternative view of risk by combining the capabilities of a distinctive community of catastrophe modelers using the Oasis open-source platform.
  • Claims Services: Provide digital-first solutions for bolstering insurers’ back-office and call center operations — to accelerate catastrophe management and fast-track claim resolution.

“On-demand services address an important need in the insurance marketplace,” said Manish Khetan, EVP and chief operating officer for Xceedance in North America. “They enable insurers, reinsurers, brokers, agents, and MGAs to get the resources and capacity lift they need when the demand is greatest.

“For those reasons, we are also excited to continue expanding our suite of on-demand offerings in the coming months, to facilitate the market expansion and service responsiveness objectives of our clients. At Xceedance, we ensure our clients can focus their time and resources on high-value tasks and critical decision-making by leveraging leading-edge, digital-first strategic operations support delivered by our team of proven insurance and technology experts.”

“Click here for more information about the new on-demand services from Xceedance.”

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