Premier: Launch Of An Online Payment Portal
We are “taking one of our first steps” in our “promise to advance the digital transformation of government services with the launch of an online payment portal, which will firstly allow capability for online payments of parking tickets,” Premier David Burt said.
Premier & Minister of Finance David Burt said, “Good afternoon to the Honourable Chief Justice Larry Mussenden, members of the Ministry of Finance team, members of the media, and to the people of Bermuda.
“I am pleased to speak to you today to announce exciting progress that the Government is making in our ongoing journey towards enhancing the efficiency and convenience of government services, as promised in the 2023 Speech from the Throne with the launch of the Government’s online payment portal.
“The Government recognises the importance of aligning our service delivery with our legislative framework and that our responsibilities go beyond legislation and policy.
“We also have an obligation to ensure that Government services are accessible and delivered well. These services must be effective, efficient, and dependable, as the people of Bermuda deserve a level of service that matches our claim of being a sophisticated jurisdiction.
“Today, we are taking one of our first steps in that direction and our promise to advance the digital transformation of government services with the launch of an online payment portal, which will firstly allow capability for online payments of parking tickets.
“Currently, to pay a parking ticket, an individual must go in person to the court building, go through security, wait in line if there is one, and then go to the cashier with their information and credit or debit card to pay.
“Starting Monday, 1 July, the people of Bermuda will be able to pay for their parking tickets online by simply going to the website pay.gov.bm, entering the ticket details, providing credit or debit card information, and clicking submit; that is all.
“Also, in line with cybersecurity guidance and protecting privacy, it is essential to note that no personal information, including credit card details, will be retained on Government systems or servers. Therefore, individuals will be asked to reenter the information with every transaction. You may save it on your own browser if you wish, but it will not be retained on the Government side. The Government system will not hold onto your card details, name, or other details entered when you use the payment portal.
“This online parking ticket payment capability is the first phase in our broader vision, one in which all government payments can be made quickly and easily online. The Government is executing a broad digital transformation strategy to simplify processes, reduce wait times, and enhance the overall experience for residents and businesses.
“We recognise the key touch points for our citizens and their interactions with their Government and accept that more is required to deliver efficient service in key areas. Many residents also made this clear in their submissions to the Red Tape Reduction Consultation, and the Government has listened.
“In closing, I would like to thank the Chief Justice for the work his team has done on this particular project and reiterate that the Government’s vision is for any payment that can be made at the cashier’s desk to be able to be made on the online payment portal. We will continue to roll out more services that can be paid online. Thank you.”
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This is news? Next will be a photo op of Burch personally filling in a pothole.
“no personal information, including credit card details, will be retained on Government systems or servers”
Great. Who will have that information? Google? PayPal? Apple?
Do people in Bermuda pay parking tickets? That made my day! My understanding is that the biggest non-payers are in the AG’s office.
So what firm was awarded this contract? Hopefully it wasn’t a US one or at least went to tender locally first…..
Mr. IT says: “Also, in line with cybersecurity guidance and protecting privacy, it is essential to note that no personal information, including credit card details, will be retained on Government systems or servers. Therefore, individuals will be asked to reenter the information with every transaction.”
Mr. IT is ultimately responsible for the Government’s IT systems insecurity, as we have seen. When hackers break in, and they will break in, all they will do is capture the details are they are entered on the webpage.
Given the low percentage of people who pay parking tickets, this system will only be fun for aspiring hackers in the 10 year to 12 year old range.
Welcome to the year 2005 everywhere else in the world.