Govt: Delays In Travel Authorisation Process

April 9, 2022

An outage on the Government website has “impacted the Travel Authorisation process, causing some travellers to have experienced a delay in receiving their TAs,” the Government confirmed.

A Government spokesperson said, “The Government of Bermuda recently experienced delays with its Microsoft Outlook account and an outage to This has impacted the Travel Authorisation [TA] process, causing some travellers to have experienced a delay in receiving their TAs.

“At the same time, the volume of TA requests has increased with the start of the cruise ship season. The call centre is working to manage the increased calls and emails. There is a backlog of TAs to be processed, and the priority of work now is to address those flights for tomorrow [Sunday] and Monday.

“Per the requirements set out in Bermuda legislation, all travellers to Bermuda need an approved Travel Authorisation to enter Bermuda.”

“The TA Team are working around the clock to meet the welcomed demand of increased travel to Bermuda and mitigate the effects of the unexpected system outage earlier this week. They are making very good progress, and we ask travellers to please be patient as our team clears the backlog.”

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Comments (14)

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  1. Ringmaster says:

    Just welcome the increase in visitors and do away with the stupid form. Think of how to make Bermuda more welcoming, not less. The problem lies with the Premier and Minister of Finance, and neither the new Minister of Tourism nor the BTA are likely to challenge him to drop it.

  2. Wow says:

    Free headaches and stress for every $40 TA you try to buy.

    Yet another PLP GOVT failure.

  3. Tom says:

    Who needs tourists?

  4. Marine Life says:

    Enough with these useless TAs. Aren’t we ‘living’ with the Virus now. Just masks in some places? Too much trouble and stress with these stupid hypocritical government TAs. Stop milking the public , hurting Bermudians and cutting into the tourists! You are not a People’s Government! Of coarse it will get worse with more people moving about. I could have told you that months ago! Where is your brains at? This is just one example of how I laugh at this Government and talk it down!

  5. D Wizzle says:

    Legislation that requires Bermudians to enter Bermuda with anything outside of a Passport? Still??? Are we still playing this game Bda Gov’t??

  6. Sirjohnsyacoola says:

    Stop ripping people off anyway

  7. comfortably numb says:

    Perhaps the TA office could pay attention to school term dates and the cruise ship schedule: the demand should have been expected and prepared for. The Burt/Pitcher partnership has raked in 3.6 millions in two years, enough loot to bring in more staff at these times.

  8. Bill says:

    Is this delay because of an increase in visitors from cruise ships? Just get rid of the ta altogether. It is really deterring some people from travelling here and delaying some locals from coming home. I have heard many stories of Bermudians being stuck at the airport due to their TA not being authorized before their flight. Then the airlines have stopped them from boarding because they had no proof of a TA. Its a money grab plain and simple and some people are becoming rich off of this scheme.

  9. Birdlegs says:

    It is beyond time for this to be dropped. It is killing tourism. No other country needs more than proof of vaccination upon arrival. The UK has no requirements any more.

  10. Observer says:

    Easy and permanent solution – scrap the requirement for the TA.

  11. Triangle Drifter says:

    You would think that Government would keep an eye on projected passenger loads & have people available to deal with the spikes in those loads. But no, wait till the spike hits, they are overloaded, the hotline is as cold as the North Pole, the whole system comes crashing down, people are put under stress & unnecessary expense &, true to form, Government blames somebody else.

    There is a form to be filled out for travel to the US now. A nuisance but an easy thing to do online. It is instant & does not cost $40.00

    This Government has blundered on for far too long with it’s TA form, which is nothing but a money grab. If such info is needed, follow the US example. No human contact needed.

  12. iyiyi says:

    This government is a joke … they cannot do one thing right ! I’m sick of all this .
    Just eliminate this TA form before we eliminate any hopes for tourism recovery and let the Bermudians who are not computer savvy to feel comfortable to take a much needed trip !!!!

  13. Kstarkx says:

    Drop the TA. #ProblemSolver