TLC: Preparing To Receive Access Requests
“It’s vitally important your staff know how to deal with an access request effectively and efficiently,” the TLC Group said.
A spokesperson said, “The right of access is a cornerstone of data protection legislations such as Bermuda’s PIPA, Barbados’ DPA, EUs GDPR, and the UK DPA. More and more people are realising the power these data protection legislations give to individuals over how organisations use their personal information and are exercising their rights. That’s why, as an organisation, it’s vitally important your staff know how to deal with an access request effectively and efficiently.
“If your staff have received some basic training on data protection and their responsibilities, they may still be unsure of what an access request is and what to do if they receive one.
“A mini training module on access request identification, such as the on-demand training video offered by The TLC Group, is highly recommended to raise staff awareness and provide additional support to the dedicated team or individual[s] in your organisation who are responsible for responding to SARs.
“When an organisation has a trained workforce that is knowledgeable of your organisation’s data protection obligations you will maintain the trust of the individuals requesting access to their personal information and reduce the risk of a fine or penalty for failing to meet your compliance obligations!
“Visit www.thetlcgroup.pro/accessrequestsworkshop for more information or contact solutions@thetlcgroup.pro if you have any queries regarding our tailored consulting and training services.”
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