CBC: Island Woman Among Stranded Travelers
Valerie Adams “is one of countless passengers who have had their travel plans disrupted following a major winter storm that parts of southwestern Ontario are still recovering from,” according to a story in the CBC.
The CBC story said, “What was supposed to be a layover at Toronto’s Pearson International Airport turned out to be days of chaos for Bermuda native Valerie Adams.
“Since landing on Thursday, Adams says she’s been stranded at the airport with no proper winter attire or promises from her airline to pay for her hotel until she leaves.
“She’s resorted to hanging around the airport in hopes of getting clarity from staff, who she says get their attention taken away by other frustrated customers before they even get to resolve her questions.
“It seems to be very unprofessional because there’s no one to give answers,” Adams said.
“It’s so easy to get a ticket…but it’s not easy for people to assist you when this kind of stuff happens.”
“Adams is one of countless passengers who have had their travel plans disrupted following a major winter storm that parts of southwestern Ontario are still recovering from. Storms affected flights across Canada and the United States over the weekend, resulting in many flight delays, cancellations and luggage mishaps at airports.
“Passengers are hopeful they’ll get to catch the tail end of their travel and holiday plans, but they don’t know when that might be.”
You can read the full story here on CBC.
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