BTC Estimated Repair Progress Now At 73%
Following restoration efforts after the two storms, BTC said they “have estimated repair progress to be in the range of 73%, with a total of 316 cables damaged, some of which provided service to hundreds of customers.
“Service to all Exchange’s and remote sites has been restored and with cable restoration well underway, focus can now be placed on repairing individual faults.”
Eric Dobson, CEO of BTC stated, “The level of damage caused by these two storms has been far worse than anything we’ve seen in the past decade. We’d like our customers to know that we are doing our very best to get their services restored as quickly as possible and appreciate the patience they have exhibited.”
Cable restoration completed by parish is as follows:
- St. George’s: 84%
- Smith’s: 50%
- Hamilton: 84%
- Devonshire: 74%
- Pembroke: 68%
- Paget: 67%
- Warwick: 80%
- Southampton: 72%
- Sandy’s: 79%
BTC added, “Service delivery and cable crews continue to identify pockets of areas that have been impacted and are addressing these systematically, focusing on those that impact multiple customers, the elderly or infirmed first.
“BTC would like to remind the public that facility restoration is performed by multiple teams, so should they not have service restored after seeing workers in the area they should not assume they have been overlooked.”
Restoration efforts continue in the following areas between October 31st and November 3rd, weather permitting.
- Riddell’s Bay
- Camp Hill
- North Shore Road Pembroke
- Kitty’s Drive
- Spanish Point
- Sofar Lane/ Drive
- Chapel of Ease Road
- Salt Kettle
- Lolly’s Well
- Crest View Road
- Hermitage Lane/Close
- Clarendon Road
- Kent Ave
- Green Acres Road
- Sea Gull Lane
- Footpath Lane
- Burnt House Hill
- Jones Lane
- Camp Lane
- Manderly Mews
- Whaling Hill
- Curtis Lane
BTC said they “would like to thank everyone for the patience and support they have shown, and continue to show as they rebuild infrastructure and restore services. Customers are encouraged to take advantage of BTC’s Facebook page- BTC BDA and website www.btc.bm to report faults or make enquiries.”
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FFS – back on ANOTHER f’ing list and every morning we’ll see if our area gets picked to be repaired. Mo phone service…no DSL service – where is my refund?????????????????????
Still not on a list. At least Belco called in help. Absolute rubbish service, per and post storms. We need options/ competition.
Why are you still relying on BTC? There are options – there is competition!