Digicel Completing LTE Network Deployment

April 17, 2017

Digicel announced it will complete the final phases of its major mobile network upgrade during April and May 2017, and said the “final phase of network deployment and testing will see limited periods and locations experiencing some disruption to existing services.”

“The culmination of the multi-million-dollar investment program will see residents and businesses in Bermuda benefit from island-wide high speed LTE mobile data. It is anticipated that customers with compatible devices, the majority in Bermuda today, will enjoy up to ten times the data speeds of the existing service,” the company said.

“Digicel will announce full details soon of the new LTE service and the steps they are taking to ensure the maximum number of people can benefit from the advantages in an affordable, simple way.”

Julian Burton, Chief Commercial Officer of Digicel Bermuda and BTC stated, “An island-wide LTE network is one of two major technology investments we have committed to in Bermuda for 2017. The second being a full Fibre-to-the-Home [FTTH] roll-out also underway.

“Once we switch the LTE network on, the only thing our customers will need to enjoy the benefits are a compatible SIM card, phone and data plan.

“We have provided all customers for over two years with compatible SIMs and will ensure no one is forced to pay to change if needed, most of our customers have compatible phones already and we offer LTE phones from free on new Postpaid plans.

“This means pretty much everyone will be able to immediately access our world class data network.”

“The final phase of network deployment and testing will see limited periods and locations experiencing some disruption to existing services. Digicel has committed to providing clear guidance for customers on its social media channels. Customers are encouraged to follow Digicel on Facebook and/or Twitter to ensure they are aware of any planned service fluctuations,” the company added.

Burton added, “We are always sensitive to any instance of disruption to service for our customers. That’s why we are taking steps to provide clear information on our social channels, the most effective way to keep people informed real time.

“We are confident that people will appreciate this is a short-term inconvenience necessary for the long-term benefits of faster data, better video streaming, higher quality service and faster file sharing to name but a few advantages.”

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Comments (13)

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  1. The Dark Knight Returns says:

    Hopefully their service is better than CellOne, One or whatever they calling themselves

    • sadly says:

      one can’t even get bill payments right so they already seem to have beat them there

  2. patrick says:

    I doubt this will improve my service much. and maybe they should focus on their service simply calculating my data correctly rather than promising me improvements that they can’t deliver.

    • pathetic says:

      I thought that it was only me. my data seems to run out by the middle of the month!

      • Y-Gurl says:

        use less or increase your monthly package…problem solved

  3. Shawn says:

    Pathetic!! Digicel activated their LTE network in Jamaica on June 9, 2016, a island of over 4000 square miles. An they want to be congratulated for deciding that Bermuda, an area probably about the size of a small town in Jamaica of 22 square miles should now should have access to 6 year old technology, despite paying perhaps one of the world’s highest prices for cell service? If anything they should be fined for the disservice. If it wasn’t for the Americas Cup they would not have even bother being they get money with just plain 3G service.

    • frank says:

      What they need to be doing is to use the late for voice
      Also this way you will you will be able to use all the
      Features on your smart phone
      With high data fees.
      Everyone should just turn off your phone for 3 months

    • BTuck says:

      Digicel only received the spectrum that they could launch LTE on from the Regulatory Authority in 2017, if you want answers on why it took 7 years to get this maybe ask the RA and Government!

    • Y-Gurl says:

      Wah Wah Wah….oh and maybe you should proof read your comments

  4. emm says:

    this must be what they brought all those foreign workers in for

  5. Micro says:

    Hope there’s significant improvements in coverage.

  6. Timbuc says:

    Please BTC/Digihell service been crappy in the Paget area all day long.