Positive Tests, CG Office Temporarily Closes

December 16, 2020

After two employees tested positive for Covid-19, CG Insurance closed their Reid Street office to walk-in traffic until December 29, and they “will continue to service clients remotely during regular business hours.”

A CG spokesperson said, “CG Insurance has closed its Reid Street office to walk-in traffic until Tuesday, Dec. 29th and will continue to service clients remotely during regular business hours.

“It has come to our attention that two CG Insurance employees have tested positive for Covid-19. We encourage anyone who visited the ground floor office between Monday, December 7th to Tuesday, Dec 15th to get tested and follow all government Covid-19 guidance.

“The offices will undergo a thorough cleaning before reopening and we will continue to take the necessary safety precautions to protect our staff, clients and community.”

“CG representatives will continue to service clients with claims, policy renewals and to answer any questions without any disruptions via telephone, email and through the online insurance portal.

“Queries related to Medical claims can be reached at 296 3200 or medical_claims_bm@cgcoralisle.com. Queries related to Insurance claims can be reached at 296 3700 or insurance@cgcoralisle.com or claims@cgcoralisle.com or by visiting hellocgi.com.

“Queries related to Pensions can be reached at 296 7526 or pensions_members_bm@cgcoralisle.com. Queries related to Life can be reached at 293-5433 or life_customerservice_bm@cgcoralisle.com.”

The insurance company is the latest business to announce an office closure due to a positive test, with the island currently experiencing an increase in confirmed positive cases. A graphic showing the date and amount of new confirmed cases announced each day so far this month is below.

Covid cases as of Dec 15 2020

covid-19 divider 1

As the island and world deals with the Covid-19 pandemic, we are doing our best to provide timely and accurate information, and you can find more information on the links below.

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Comments (2)

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  1. red rose says:

    what’s happened to the other staff members? have they been tested? what about their families?