HSBC Bermuda Telephone Contact Centre

August 31, 2021

[Updated] HSBC Bermuda said they are “aware that some customers are unable to reach the HSBC Bermuda Telephone Contact Centre.”

“We are investigating and will provide further updates as soon as we have more information. We are sorry for any inconvenience caused,” a spokesperson said.

Update Sept 1, 1.20pm: A spokesperson said, “The telephone lines to the HSBC Contact Centre were restored early yesterday evening and are fully operational.

“We appreciate your patience during this outage and again apologize for any inconvenience that you may have experienced.”

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Comments (1)

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  1. Angela says:

    Cutting corners in the name of cutting costs.
    Someone told me the other day they only have 300 odd people working there now, back in the day Bank of Bermuda was the largest private employer on the island.
    No wonder things don’t work.