‘Important That Full Information Be Provided’

September 9, 2018

The Ombudsman said that “one of the significant concerns” is the effectiveness of the communication of information about any interim proposed bus service arrangements, saying that “it is important that full and accurate information be provided.”

Ombudsman for Bermuda Victoria Pearman said, “The Ombudsman has been monitoring news media coverage in connection with the bus services for the opening of the school year and has been in discussion with the Department of Public Transportation [DPT] on how this information is communicated with the public.

“The Ombudsman is aware of existing bus availability issues, and interim arrangements being made to provide bus services to the schools.

“One of the significant concerns in the Ombudsman’s view is the effectiveness of the communication of information about any interim proposed arrangements to parents, guardians, students and members of the public. As arrangements are implemented it is important that full and accurate information be provided.

“The responsibility for distributing this information lies with the DPT. It is essential the information be distributed to all stakeholders which would provide the widest possible distribution to parents, guardians and students, including PTAs, which can provide assistance.

“The information sent out should also include the proposed duration of interim arrangements, contact information where questions can be answered and such relevant information as is available. Parents, guardians and students are advised to check media outlets for any further information provided by the DPT.”

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  1. moira thompson says:

    s there an investigation into what happened with the bus schedules? someone was paid a million dollars to revamp that? tick tock…..that could’ve went for new buses! how much exactly was he paid and is he still getting paid for the new schedules we are yet to see in public domain. tourist have schedules copied at hotels , and if you are at bus stop you can look it up , but shouldn’t there be some accountability for what was paid versus what we got?