Pet Stop To Close Mills Creek Lane Store

November 12, 2026 | 0 Comments

Pet Stop has announced the permanent closure of its Mills Creek Lane retail store on November 23rd, with a closure sale now underway, while its pet care services will continue at its Pembroke location.

A spokesperson said, “Pet Stop’s Mills Creek Lane retail store will permanently close on November 23rd. The closure sale has started, so shop now for great savings.

“However, Pet Stop’s pet care services will continue at its second location at 2 Mills Reach Road, Pembroke. Owner Natasha Lambert confirmed that customers will still be able to access dog daycare, professional grooming, cat boarding and K9 Kraving raw dog food.

Pet Stop Retail Bermuda Nov 9 2026

“Customers will still be able to access the following services at the Mills Reach Road location:

  • “Dog Daycare: Monday to Friday, 8:30am to 5:30pm.
  • “Professional Grooming: Monday to Saturday, 9:00am to 6:00pm, and Sunday, 10:00am to 3:00pm.
  • “Cat Boarding: Located at the Mill Reach Road Location.
  • “K9 Kraving Raw Dog Food: Available to purchase at the Mills Reach Road store.

“Customers wishing to book dog daycare, grooming or cat boarding can contact Pet Stop on 824-7387 or email petstopbda@gmail.com.

“The decision to close the Mills Creek Lane retail store follows ongoing difficulties caused by frequent flooding in the area, which has increasingly affected customers’ ability to access the business.

“Since opening in September 2018, Pet Stop has become a valued part of the local community and a trusted destination for pet owners. Over the years, the business has offered a variety of live animals, pet products and services, helping customers find new companions while supporting them in caring for their much-loved pets.

“However, repeated flooding along Mills Creek Lane, particularly during periods of heavy rainfall and high tides, has created significant challenges for the business. At times, access to the area has been affected for weeks, making it difficult for customers to reach the store.

“For a retail business, reliable access is essential. When customers cannot safely or easily reach the premises, they may have little choice but to seek products elsewhere. Over time, these disruptions have contributed to lost sales and the loss of regular customers who have struggled to visit the store.

“Although the business explored the possibility of relocating its retail operation, it was unable to find suitable alternative premises.

“As a result, Lambert made the difficult decision to bring the retail operations to an end after more than eight years.

“As part of the wind-down, Pet Stop’s closure sale has now started, ahead of the store’s final day on November 23rd.

“While the retail store is closing, Pet Stop’s other services will continue from 2 Mills Reach Road, Pembroke.

“Lambert and the Pet Stop team have expressed their sincere appreciation to everyone who has supported the business since it opened in 2018. They thanked customers for their loyalty and support over the years and look forward to continuing to care for pets and their owners through Pet Stop’s remaining services.”

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