BPO To Receive International Recognition

October 1, 2019 | 5 Comments

The Bermuda Post Office [BPO] will be formally recognized by the Universal Postal Union [UPU] during a special award ceremony in Switzerland later this month.

The Minister for the Cabinet Office, Wayne Furbert, explained that “following a recent assessment, the BPO was deemed to have successfully achieved high standards in the areas of security and customer service.”

Minister Furbert said, “We were pleased to receive correspondence recently that confirmed that based on the security certification conducted by the UPU’s International Bureau, the BPO will be awarded level A [Gold] certification, according to their accreditation methodology.

“With this recognition, the public can be assured that their mail is secure from the time it is received by BPO to the time it is delivered to them. Essentially, this award puts Bermuda on the map as being the first country in the Caribbean to have received this award and the second country globally to have received this award.

“This achievement stems from an international evaluation which took place from May 7 – 10 May 2019. As the public is aware, the BPO has been examining our business models and seeking ways to develop and increase our efficiencies to realize new opportunities.

“Like every business, the BPO must aim to consistently provide a high standard of service to both its internal and external customers. So we are delighted that the BPO’s hard work over the last year or so has been recognized in such a monumental way.

“I would like to congratulate Bermuda Post Office, the Acting Post Master General Susan Moore-Williams, and the entire team on their success.”

The award ceremony is due to take place during the Postal Operations Council Plenary Session to be held 17 October 2019 in Berne, Switzerland.

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  1. Onion_peels says:

    Only the second country globally to receive this award? I thought that was weird until I read “The award ceremony is due to take place during the Postal Operations Council Plenary Session to be held 17 October 2019 in Berne, Switzerland.”

    Of course there will be a large delegation from Bermuda now going to Switzerland to stock up on their Toblerone.

  2. Ringmaster says:

    Not sure what this means, but the the Minister says “the public can be assured that their mail is secure from the time it is received by BPO to the time it is delivered to them”. Nothing to do with the weeks delays in being received by the customer. Its got nothing to do with how quickly or efficiently it is delivered, or not. What a joke, but another excuse for a boon doggle trip by an ex UBP leader, now in the PLP.

    • Jah Rastafari says:

      Weeks? How about months in delays?

      Maybe they should send the award by mail? Might get it this year!

  3. Question says:

    So evidently Wayne wants a holiday in Switzerland paid for by us.

  4. Jah Rastafari says:

    High standards compared to what?

    The post office in Saint Marie?

    The level of customer service compared to the courier companies is abysmal. They cannot even process packages arriving at the airport on the same day. Ask the Union why! The GPO is now closed in Saturdays. The costs are higher that FedEx, UPS or DHL and it takes days, if not weeks to get express packages. The Post Office should stick to mail and leave the transportation of packages to professional companies.

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