Marine & Ports Online System “Intermittent”
The Ministry of Transport is advising the public that the Marine and Ports online system is “currently intermittent.”
A Government spokesperson said, “The Ministry of Transport has been advised that some of the Marine and Ports online users are experiencing technical difficulty with the site.
“Please be advised that the online system is currently intermittent, and we ask for patience as this problem is rectified.
“Customers are encouraged to try and use the site again. Walk-in customers are still welcomed to use the Paget Post Office for the registering of marine vehicles. However, the public is advised of possible delays in line due to Covid guidelines inside of the building.
“The Ministry of Transport wishes to remind the public that each of us has a role to play in stopping the spread of the coronavirus. Follow Public Health guidelines, wear a mask, practice good hand hygiene, maintain physical distance and download the WeHealth Bermuda app.
“Do the research, talk with your doctor, and make an informed decision about getting the Covid-19 vaccine.”
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Category: All, technology
This is very frustrating. I tried to pay online over a month ago several days in a row but the website was closed for maintenance. Now one working day before payment is due they offer no solution other than stand in line out in Paget with Covid protocols. Which means long wait times. They need to extend the deadline and not charge for being late as it is their fault.
If you finally manage to reach the new website it won’t accept your password. You have to make many calls to speak to someone who gives you a temporary password. The website has not carried over simple details such as a full home address – probably why it took 3 weeks for the paperwork to arrive. You are also unable to correct any information, such as the address, on the website.
Seven thousand civil servants paid full pay to sit at home for a year, yet they can’t keep a simple website up and running.
Marine and Ports is in the running for the WORST government department with their antiquated systems and protocols. They are not user friendly AT ALL, and the department needs to be completely revamped.
Why do all watercraft and moorings expire on the same day?
Why is their website so terrible?
Why can I never get a human when I phone to ask for assistance?
Why does it take 8 weeks to get a mooring resized?
You want our taxes, but you’re not providing the services.