Video: FMG Launches New iPhone, Android App

April 7, 2013

Freisenbruch-Meyer Group has launched a new claims service tool and Bermuda’s first insurance app, Eclaims. The Eclaims app is a multi-functional application available on iPhones and Androids, and their respective tablets.

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Freisenbruch-Meyer’s clients can start the claims process by submitting the electronic claims form from their phones and include any photos that will support their claim. In addition, the app has recording capabilities to capture discussions between the insured and any third parties.

Antonia Holder, AVP of Business Development said, “We pride ourselves on exceptional customer service. Introducing this innovative service tool allows us to be even more accessible to our clients. The increasing use of technology shapes our lives and has certainly had an impact on the way we conduct business. I want us (FMG) to be fully reachable, across all mediums”.

William Madeiros, EVP, General Manager said, “As a boutique company, we can be agile and want to create the best experience for our clients. We are traditional, in terms of the concept of doing business face to face, but we want to offer our clients the options to come in and see us, pick up the phone, send an e-mail, post on Social Media and now, communicate through our Eclaims service.”

The Freisenbruch-Meyer Eclaims app can be downloaded from the Google Play Store or iTunes.

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  1. Ride says:

    Well done, FMG. Great to see an expansion of service to clients. Let’s see if the other insurance companies take note and provide something similar.

    Ride