Minister Kim Wilson Visits Covid-19 Call Centre

March 20, 2020 | 8 Comments

Today [March 20] the Minister of Health Kim Wilson toured the call centre for the COVID-19 Information Hotline.

A Government spokesperson said, “Today the Minister of Health the Hon. Kim Wilson JP MP toured the call centre for the COVID-19 Information Hotline.

Minister Kim Wilson Visits Covid-19 Call Centre Bermuda March 2020 (1)

“The Minister was accompanied by Project Manager Dean Parris who introduced her to the seven telephone operators who, between them, have fielded more than 100 calls since the call centre opened on Thursday morning.”

Minister Kim Wilson Visits Covid-19 Call Centre Bermuda March 2020 (2)

“I was grateful to be able to meet the telephone operators today, watch them at work, and thank them for their efforts in fielding calls from members of the public,” said Minister Wilson.

“I was interested to hear about the nature of some of the calls – which range from health concerns, to travel advice, to questions about safe work environments.

“The service that these telephone operators provide goes beyond providing practical advice; they also offer a voice of comfort and reassurance for those who may feel particularly stressed by the current situation.”

Minister Kim Wilson Visits Covid-19 Call Centre Bermuda March 2020 (3)

“The public are reminded that the hotline is open from 9am until 9pm every day and that the telephone number for the COVID-19 Information Hotline is [441]444-2498.”

Minister Kim Wilson Visits Covid-19 Call Centre Bermuda March 2020 (4)

You can view all our coverage of the coronavirus Covid-19 pandemic here, our continuously updated live blog here and please recall to follow all guidance from the officials like washing your hands, adhering to self quarantine if relevant, and practicing social distancing!

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Comments (8)

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  1. Jack Archer says:

    STOP the meaningless photo ops!

  2. Seriously says:

    Why are they not practicing social distancing??

  3. Boston Whaler Owner says:

    Not Impressed

  4. Hey says:

    This is bull, Wilson ought to be ashamed. Also for crying out loud. A minimum of 6 feet, between people. We need the tone from the top to be right. Do as a say and not as I do has always been a mantra of the PLP, time to change that,

    Have the politicians been tested Yes or no?

  5. sugra says:

    I’d much rather have seen these 7 people MAKING phone calls 3 weeks ago than fielding 100 calls in the last 2 days.

    FEBRUARY 29th
    WHO Covid-19 Travel Advice
    “… entry screening on arrival and close follow up for 14 days after arrival.”

    We should have been MAKING hundreds of daily follow-up calls for weeks.

    MARCH 13th
    On or about the day when the samples for first positive cases would have been sent out.

    WILSON PRESSES ON WITH HEALTH SYSTEM TALKS

    “In sum, this was a tough call to make. There was no ideal decision but, in weighing the pros and cons across the health system, we felt this was appropriate at this time.”

    No doubt the Health System appreciated this at the time. Surely not many in the system are among the 12000+ objecting signatures?

    The entire article reads like one long apology. I believe Ms. Wilson to be a good person and her conflict is palpable. Which begs the question, who is “we” that felt this was appropriate at the time?

    All oars should have been pulling in the same direction. The minister‘s time would have been better spent making rounds of the Health System and showing govt’s support. Pressing ahead with plans to upend our FUNCTIONAL Health System at a time like this was a ringing slap in the face.

  6. pearson says:

    Not a bottle of sanitizer anywhere to be seen, paper and personal items all over the desks, no self-distancing.

    Surely we can do better than this, Bermuda?

  7. Hudson says:

    This hotline would work much better if you could get somebody to answer the phone…

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