BPS: 15 Working Days To Process Applications

August 14, 2018

The Bermuda Police Service is thanking the public for their patience after an interruption of vetting service occurred last month, and said that despite the resumption of service the turnaround time for processing applications has been extended to 15 working days, and applications that encounter any ‘red flags’ will likely cause further delays.

A police spokesperson said, “The BPS thanks the public for their continued patience after a sudden interruption of vetting service occurred on 3rd July, 2018.

“The Criminal Records Office / Vetting Department has been temporarily relocated to the ‘BPS Human Resources Department’[the building adjacent to our prior location at Police HQ, Prospect, Devonshire], and we are pleased to report that we have begun to receive new applications. Our hours remain the same; 9:00 a.m. to 3:00 p.m., Monday to Friday.

“Despite the resumption of service please note that the turnaround time for processing applications, for which no issues are identified, has been extended to 15 working days. Applications that encounter any ‘red flag indicators/concerns’ such as recent police contact, criminal cases past or current will likely cause further delays or may not be able to be completed until full resumption of operations can be achieved.

“If you have any outstanding vetting requests submitted on or before 2nd July, resubmission of the original paperwork along with the ‘Bermuda Government’ issued receipt is required. Contact us at 247-1513, 247-1750 or via email:vetting@bps.bm for further information.

“Of equal importance is that effective 1 September 2018, the BPS will no longer accept monetary payments [cash, cheque etc]for Police Reports, Clearance Certificates / Criminal Records checks or Fingerprinting.

“All such payments must be made with the Government Cashiers [Ground Floor, Government Administration Building, Parliament Street] beforehand where a voucher receipt will be issued and the pink carbon copy submitted with the corresponding application paperwork as proof of payment.

“Customers may continue to make payment via wire at HSBC US Dollar account # 010-221125-511 or HSBC Bermuda Dollar account #010-221125-001. Both accounts are in the name of the Accountant General and in each case when wire payment is made, Group-Finance@bps.bm must be emailed to confirm that funds have been received prior to any service commencing.

“As before, we thank you for your patience while we work to restore full vetting service capacity.”

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Comments (3)

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  1. Still have to wait fifteen days?

    • Question says:

      Have you met a public employee before? They think 15 days is lightning fast.