Digicel Updates On Network Upgrade Progress

May 8, 2017 | 12 Comments

As part of its ongoing $60 million investment in Bermuda’s telecommunications infrastructure, Digicel today provided a progress update on two of its major infrastructure and technology projects.

“In recent weeks, Digicel has been upgrading its network in order to provide superfast island-wide LTE data. Works are on schedule and, with 90% of the island complete, by the end of the month, Digicel customers with compatible SIMs, devices and plans, will automatically be transferred to the new LTE network with speeds up to ten times faster than the current service,” the company said.

LTE Fibre Upgrade Bermuda May 2017 (1)

“In addition to LTE being ready for the America’s Cup, Digicel has also deployed temporary high capacity cell sites in the west end of the island. These will support continuity of service through the spiked demand for data and voice across the race course and event sites.”

Digicel CEO Robin Seale said, “Improving the network has been a top priority for us. After years of lobbying the Regulatory Authority for a fair share of spectrum, Digicel finally secured the necessary bandwidth to proceed with LTE at the end of last year and I am delighted to say we are ready to launch later this month.”

LTE Fibre Upgrade Bermuda May 2017 (2)

The company added, “Digicel has simultaneously been constructing Bermuda’s first and only full Fibre to the Home [FTTH] and Fibre to the Business [FTTB] network. The installation of this fibre network is also on schedule and is due to completed by the end of the year.

“Residents will be able to enjoy high-speed, reliable internet; a whole new TV experience; and high quality internet phone service all supported by fibre all the way to their homes with no loss of speed or quality.”

Mr. Seale explained, “The big benefit for customers is our fibre network won’t be connected to the old copper network. We are building a brand new network of dedicated fibre cables that feed directly into customers’ homes and businesses meaning no degradation of service. Digicel will have the island’s only true continuous fibre network with cables transporting amazing superfast uninterrupted speeds directly to our subscribers.”

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Comments (12)

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  1. Jason says:

    Logic talk to me what you’re plan to upgrade?

  2. smh says:

    Sadly I don’t expect much from Digicel and doubt these upgrades will make much of a difference to their poor service!

  3. hmmm says:

    please explain to me why Digicel couldn’t utilize Bermudian or have them trained for this work?

    • Micro says:

      This isn’t something you take a week-long course to learn; the temporary workers are experienced professionals with specialised skill sets in a narrow field of work.

      • ABM says:

        Asked the workers personally and their word were, “we’ve just been brought here to lay cable.” Asked them if there was any network or other sort of complicated tasks that they had to do and the reply was, “No, just lay cable, that’s what we are here for.!

        • Facts says:

          ABM, There those guys you see in the streets are just here to lay cable correct, but the guy who are in the bottom picture are the guys you probably do not see. That crew is for the mobile side, which as Micro said are specialized in the Lte mobile.

  4. 6Mbs says:

    So what is ONE doing? I thought they were in progress with their own fibre network as well. I don’t expect digicell to mention their competitors in a press release but saying they are the only ones providing a service isn’t entirely true…unless ONE has some type of hybrid network using the existing copper coax to homes, so they aren’t fully FTTH. I just hope the service we end up with finally reflects how much we pay for it!

  5. Do better says:

    How about you work on calculating my data right before you try to patch up your pathetic service because competition has raised it’s head. So so sick of Digicel.

  6. Wonder if they got paid?

  7. Micro says:

    Well, I get service inside my house now so that’s a small plus. It’s very spotty tho, if I move an inch or two left or right, the signal is lost completely.

  8. Navin Johnson says:

    Key phrase “after years of lobbying the Regulatory Authority” the biggest stumbling block as the Regulators have stifled competition by forcing everyone into lockstep…the biggest way forward is free unfettered competition..

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