Butterfield To Upgrade Systems Over Holiday
Butterfield advised that an “upgrade to its existing banking systems is scheduled to take place during the upcoming public holiday weekend.”
A spokesperson said, “Banking Centres and corporate client services will be closed on Friday, 7 April, in observance of Good Friday, and Butterfield Online will be unavailable from 4pm on Thursday, 6 April and for the entirety of the public holiday weekend. All services will resume as normal on Monday, 10 April at 9am.
“During this period, Butterfield debit and credit cards can be used, and the ATM network will be operational for cash withdrawals and deposits. Other ATM functions, such as Bill Pay and Own Account Transfers, will be unavailable.”
Michael Neff, Butterfield’s Managing Director of Bermuda, said, “We are upgrading our existing systems over the public holiday weekend in an effort to minimise the impact on our clients and we are giving this advance notice to ensure clients have time to prepare. The upgrade will improve performance and enhance security for a better overall banking experience both now and in the future.”
The spokesperson said, “Clients will receive direct email communication with reminders ahead of time and immediately post-upgrade when services have resumed ensuring as smooth a process as possible.
“Clients should contact Butterfield’s Call Centre at [441] 295 1111 if they have any questions or concerns. Corporate and Private Banking clients should contact their Relationship Managers. “
What contingencies are in place?
Are you charging interest or is all on hold…this would be best practice in my view….let us all do quick synoptic review of best banking pactice world banking community and compare .In comparison how does this compare?
With a little more preparation and overlay this transition could have been seemless and a formality rather than a four day furlough where large sums are utilized possibly without compensation I hope this is not the case…who are you affiliated with and who are you guaranteed tures (insurance , reinsurance companies) this is four days 24 hours a day… or thereabouts vaguery?