Airport Earn Awards At 2024 ACI World Summit
The L.F. Wade International Airport recently won two awards at the 2024 ACI World Summit in Atlanta.
A statement from Bermuda Skyport Corporation Limited said, “We’re thrilled to share that we’ve just returned from the 2024 ACI World – Airports Council International Customer Experience Global Summit and Awards Gala in Atlanta, hosted by Hartsfield-Jackson Atlanta International Airport where L.F. Wade International Airport proudly accepted two prestigious honors!
“The 2023 Airport Service Quality [ASQ] Award for Most Enjoyable Airport in Latin America and the Caribbean reflects our passengers’ experiences.
“Achieving Level One Customer Experience Accreditation highlights our team’s dedication to continuous improvement, putting us on par with some of the world’s most prestigious airports.
“This award belongs to all of Bermuda. We don’t take lightly the responsibility of being the first hello and the last goodbye for most of Bermuda’s visitors. Representing the island and welcoming the world to our shores is an honor.
“Attending on behalf of the LFWIA:
- President: Aaron Adderley
- Head of Brand Development & Communications: Nikki Fagan
- Commercial Manager: Tina Minors
“These accolades recognize our efforts and keep Bermuda on the map as a top-tier destination, showcasing the investment we continue to make in enhancing our tourism product.
“While these awards symbolize our progress, they’re not the finish line. They inspire us to keep raising the bar and evolving based on the invaluable feedback from our travelers. Here’s to even more growth ahead!”
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This can’t be true . More positive recognition for our new air terminal that almost had certain people rioting ? (In the meantime same people say nothing about the new acute care wing of the hospital who’s finances and terms are cloaked in secrecy.)
This must be a joke! I fly out every 3 weeks and the restaurant is the size of a large kitchen sink. They need better food services.
“They need better food services.”
I agree, but a conscious decision was made by our Government to allow a new entrepreneur to have the concession and not allow the previous concessionaire to continue. As with any other decision of our Government, we must live with the consequences.
You can always pay the additional fee and go into the lounge.
No recognition is given to the many entities that make this possible.