Freisenbruch-Meyer Group On Storm Claims

October 14, 2014

[Updated] Freisenbruch-Meyer Group said, “We are working diligently to process claims made related to Tropical Storm Fay in advance of the impending hurricane and we are monitoring Hurricane Gonzalo very closely.

“While we continue to ‘hope for the best, we must prepare for the worst.’ Therefore, we urge our clients to make the necessary temporary repairs to secure their property from further damage caused by Tropical Storm Fay or potential new damage by Hurricane Gonzalo.”

“Freisenbruch-Meyer Group has a fully operational Business Continuity Plan to continue providing service to our clients with minimal interruption. If the hurricane continues on its current path, it is our intention to have a skeleton crew in the office to assist you with claims, as soon as it is safe to do so.

We anticipate experiencing worsening conditions by Thursday evening.

“If our offices become unavailable for physical operation, we will not be present at 75 Front Street. However, an alternative location of operation will be announced. We greatly appreciate your business and will continue to provide the highest possible standards of service to all our customers.”

“If you have any questions, contact us on 296-3600. To make a claim you may call our general line, e-mail claims@fmgroup.bm or use our convenient Eclaims app [downloadable from the Android Play Store or Apple Store]. For helpful hurricane preparation tips and checklists, visit fmgroup.bm.”

Update Oct 15, 12.51pm: A spokesperson said, “The Freisenbruch-Group will remain open until 6pm this evening to assist clients. We will also be open tomorrow, Thursday, until noon and will reopen on Saturday as soon as it is deemed safe to do so.

“We urge everyone to take the necessary precautions to adequately prepare themselves and their property for Hurricane Gonzalo. Please call us on 296-3600 if you have questions. For helpful information on what to do Before, During and After the hurricane, please visit our website http://www.fmgroup.bm/prep_storm.html“

For all our coverage of Tropical Storm Fay click here, for all our coverage of Hurricane Gonzalo click here, and for our live blog covering both Gonzalo and Fay click here.

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