“ONE Fiber Cut Causes TBi Outage” Today

January 20, 2018 | 2 Comments

“An issue with ONE Communications’ fiber resulted in an outage for TBi customers” earlier today [Jan 20] according to a TBi spokesperson.

The spokesperson said, “At approximately 11:15 a.m. today, an issue with ONE Communications’ fiber resulted in an outage for TBi customers. An investigation by TBi engineers revealed the cause originated from a fiber cut in ONE’s network in St. David’s.

“We appreciate that accidents happen, and are appreciative that ONE was able to repair and restore service as quickly as they could.

“TBi customers were without service for approximately five hours while ONE fixed the issue. TBi apologizes to our valued customers for any inconvenience caused by the outage.”

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Comments (2)

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  1. Dick francis says:

    Not just tbi …

  2. St. David’s says:

    I find it amazing that the entire east end One Communications internet went dead and only TBi did a press release.

    Mind having not internet was a good way to get everyone outside on a beautiful day.

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