BlackBerry Delays iPhone/Android BBM Rollout

September 22, 2013

BlackBerry was due to introduce BBM for iPhones and Android yesterday [Sept 21] however has delayed the rollout citing issues caused by an unreleased version posted online.

Earlier this month, BlackBerry announced that it would make its popular BlackBerry Messaging [BBM] service available for users of other devices, allowing people to connect with friends and colleagues no matter which mobile platform they use.

The delay comes on the heels of Friday’s announcement that the Canadian company plans to lay off 4,500 employees — nearly 40% of its workforce — following a loss of nearly $1 billion caused by reduced sales.

Post from the BlackBerry blog explaining the delay:

Prior to launching BBM for Android, an unreleased version of the BBM for Android app was posted online. The interest and enthusiasm we have seen already – more than 1.1 million active users in the first 8 hours without even launching the official Android app – is incredible. Consequently, this unreleased version caused issues, which we have attempted to address throughout the day.

Our teams continue to work around the clock to bring BBM to Android and iPhone, but only when it’s ready and we know it will live up to your expectations of BBM. We are pausing the global roll-out of BBM for Android and iPhone. Customers who have already downloaded BBM for iPhone will be able to continue to use BBM. The unreleased Android app will be disabled, and customers who downloaded it should visit to register for updates on official BBM for Android availability.

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