BELCO Restore Power To Over 20,000 So Far

September 15, 2020

As of 1.00pm today [Sept 15], power has been restored to approximately 20,000 customers with work continuing to reconnect the remaining approximately 5,000 without power.

A spokesperson said, “Hurricane Paulette has now moved away from Bermuda and BELCO Crews are working to restore power across the island.

“As of 1:00 pm today, power has been restored to approximately 20,000 customers with work continuing to reconnect the remaining approximately 5,000 without power.

“BELCO crews will be working throughout the day into the evening with the priority being restoration of mainline circuits, network areas and critical issues. BELCO retirees have also been engaged to assist with restoration efforts.

“If a customer still does not have power, please do not call BELCO at this time. Customers should only call if you have an emergency. BELCO will advise when customers should call to report that they remain without power.

“BELCO’s customer experience team will be available at the Serpentine Road office from 12:00 pm to 5:00 pm today for payments. If a customer’s discount day was yesterday, it will be honoured today.

“Customers can also visit the satellite payment center at Somerset Marketplace today and an advisory will be sent when the St. George’s Money Shop is open and accepting payments.

“The customer experience team will be available to take payments over the phone on 299-2800 or assist via email at info@belco.bm.

“BELCO Crisis Management Team will continue to meet and coordinate restoration efforts until all power is restored.

BELCO President Dennis Pimentel said: “Our crews are making great progress in restoring power quickly and safely to our customers. I would like to thank the public for their patience and understanding as we work to get the remaining customers switched back on. Please ensure our crews have access to areas they need to work to repair damaged power lines so that power can be restored to all our customers as quickly as possible.”

You can view our live updates on Hurricane Paulette here, and all our coverage of Hurricane Paulette here.

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  1. What about? says:

    We saw a crew but as of 9.30pm tonight no lights.