Photos & Video: British Airways i360 Tower

August 24, 2016

[Written by Don Burgess]

Bermuda residents will be able to use British Airways’ new arrival and departure areas at Gatwick starting on January 24. That is the day BA will move from the North Terminal to the South Terminal and offer up a better travel experience for fliers.

Colm Lacy, head of Commercial British Airways Gatwick, told Bernews “This is a great opportunity for us to have a new check-in, customer experience and lounge. One of the key things for me is that 42 per cent of the passengers that use Gatwick Airport come by public transport.

“In that way, it is going to be a better experience for our customers in getting to and from London and Brighton.”

The South Terminal is one the same level as the train station, which should make it easier for those BA passengers using it.

BA will be celebrating 80 years of service to Bermuda next year and Mr. Colm enthused “British Airways is very proud of our history of flying to Bermuda. Next year, on the 80th anniversary, it is going to be a really exciting time for us all.

“Bermuda has a lot of history with the UK. We facilitate both business travellers travelling to and from Bermuda and also for leisure passengers. We work very carefully with the tourist board and British Airways holidays to bring visitors to Bermuda and look forward to another 80 years.”

He added BA Holidays works closely with many of Bermuda’s hotels to help channel visitors to them, but BA also works with hotels throughout the UK — like the Athenaeum —, Europe and the rest of the world.

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In addition to working with Bermuda’s hotels, BA Holidays also sells tickets to popular tourist attractions such as the Crystal Caves, the Bermuda Aquarium Museum and Zoo and tours of the city of Hamilton.

“We want to create a product that works for the visitors to the island.”

Mr. Lacy was excited that BA opened the i360 observation tower in Brighton in August as an added tourist attraction and experience for visitors. The 162-metre tall structure is situated near the West Pier and was designed and built by the same team that did the London Eye. At a cost of £46m, the pod to the top of can hold 200 visitors. On a clear day, guests will be able to see the Isle of Wight.

Mr. Lacy said: “This is a fantastic opportunity for British Airways to show its commitment to innovation, its commitment to tourism, and its commitment to Gatwick and Sussex.”

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Comments (4)

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  1. Chaos Theory says:

    If BA really want to improve the travel experience, they should have the Bermuda flights come into Heathrow. Gatwick is useless for connections to the rest of Europe (unless you want to fly UnEasy Jet)

  2. Rada Gast says:

    How about working with residents who live in Bermuda to lower the costs of travel to and from the UK?

  3. Cindy Swan says:

    Dear Mr. Colm Lacy
    I congratulate BA on their new terminal for our use at Gatwick Airport. My appeal today is for BA to establish a student airfare rate for our students attending school in the UK.

    Many of our children attend University in the UK and the present airfare cost is prohibited. We pay as much as $1500. for a round trip ticket via BA.
    I speak to many parents, like myself, who could not afford to bring back our children for Christmas last year because of the high BA airfare cost.

    There are some families with 2 or more children at school in the UK that have not seen their children in over 15 months because of the high cost.
    Establishing a student rate would be a great financial assistance for us with children studying in the UK.

    Thanking you in advance for your valuable consideration towards we parents and students studying abroad.
    Cindy Swan

    • James says:

      Work out the cost per mile to fly to Miami and then work out the cost per mile to fly to the UK. You cannot expect someone to pay the same for 3,500 miles as someone flying 800 miles! it is cheaper per mile to fly on BA to the UK. The tickets are not that expensive it is the airport taxes at both ends that cause the high cost. these are frequently more than the ticket! Also British Airways has never killed anyone. The US airlines all have!

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