BMSG To Expand Medical Facilities In Hamilton

March 19, 2019

Bermuda Medical Specialties Group [BMSG] announces its plans to expand in the City of Hamilton, saying they will “launch hospital care and urgent care in summer 2019,” which “will be in addition to the outpatient services and no appointment, walk-ins currently being offered.”

“The changing landscape of healthcare and patients’ desire for access to sophisticated healthcare services on-island have led us to a establish new system of care for Bermuda”, said Dr. Arlene Basden, Medical Director at BMSG. “We have chosen to expand our services to include a hospital which will aid to provide the right care at the right time and in the right setting.”

The company explained, “In phase one, BMSG started with primary care [GP], specialist physicians, diagnostic testing, medical consults and investigations on the third floor.

“In phase two, BMSG Hospital will launch an Urgent Care on the first floor, staffing and future beds on the 2nd floor, sleep testing, dietary services, women’s health services, outpatient procedures and in collaboration with others, pharmacy, laboratory and imaging services.

“BMSG has developed an Advanced Model of Care with over 30 doctors available under one roof, and all with access to a single, electronic patient record. For doctors at BMSG, this means having access to better Information, better knowledge and being able to provide better results. ”

“As a patient, BMSG doctors will have access to all of your records: your GP/Family Doctor records, your Urgent Care records, your local and overseas specialist records, and your KEMH visit records. This will aid all BMSG doctors to be on the same page and to have a cohesive approach to your care,” said Dr. Basden.

BMSG Hospital Bermuda March 2019 (1)

“With BMSG, we have an unprecedented opportunity to care for our patients and all residents of Bermuda in new and better ways,” said Marico Thomas CEO of BMSG. “We believe everyone should have access to high-quality, affordable care, whether they live on North Shore, South Shore or somewhere in-between,” he added.

“The goal at BMSG is to improve access to international-level medical services on-island, in Bermuda, while aiding to reduce costs and improve outcomes,” the company noted.

“The BMSG hospital will be 14,500 square feet – 8,500 in current use with another 5,000 square feet available for development in our next phase”, Mr. Thomas said. “At present, we are operating on the third floor with ten exam and treatment rooms. On the first floor, we will have six rooms for Walk-in & Urgent Care services.”

“BMSG wishes to collaborate with, not compete with the King Edward Memorial Hospital [KEMH]” said Mr. Thomas. “When KEMH beds are full and its Emergency Department is overwhelmed, the BMSG Hospital and Urgent Care will aid to reduce the pressure on KEMH.”

The company said, “One of the distinctions at BMSG will be its focus on time. On the First Floor, the Walk-in & Urgent Care facility will offer a no appointment, express service where we appreciate the need to get in and out quickly.

“On the Second and Third Floors, BMSG offers a comprehensive primary care GP and specialist physician service focused on longevity and quality of life. Through information, education, prevention, screening, investigations, management and recovery, patients can expect longer and thorough doctor visits that will typically range between 30 and 90 minutes depending on the condition. Additional services will include personalized medicine and corporate wellness services.

“To help with emergencies, the BMSG Urgent Care facilities will treat things like cold and flu, minor bruises and injuries, fevers, allergies, sprains, sore throats, infections, rashes, earaches, persistent coughs, nausea, minor cuts and burns.

BMSG Hospital Bermuda March 2019 (2)

“By focusing on these type of ailments, BMSG expects their Urgent Care patients will usually wait no longer than 15 minutes on average, from entering the door to seeing a doctor.

“To help with full bed counts at KEMH, BMSG has a large range of outpatient services including cardiology, neurology, pulmonology, rheumatology, endocrinology, dermatology, cosmetic plastic surgery, asthma and allergy, sleep medicine, family and internal medicine.”

“There are different types of hospital models around the world. A micro-hospital or mini-hospital, as we have been called, can perform many of the same services as larger ones, and can bring benefit by reducing hospital stays, and lowering costs,” Mr. Thomas said.

“The BMSG Urgent Care will have a triage room to allow personnel to quickly assess the seriousness of each patient, and will aid to determine when a patient should transfer to the BHB Emergency Department,” said Dr. Basden.

“At BMSG, our sense of purpose is very clear and simple”, said Mr. Thomas. “Dr. Basden became a doctor because she wanted to make sure Bermuda’s healthcare system could take care of her mother when such time came. The goal of BMSG is to support Dr. Basden in her mission to provide the best care possible for all of our loved ones.”

“BMSG Hospital will bring additional jobs to the community, expecting to employ about 40 people. BMSG will also be accepting persons wishing to volunteer their time,” the company said.

“The BMSG Urgent Care facility is under construction and will open this June on Reid St Hamilton in the space previously occupied by PTech. BMSG is currently open and accepting new patients and referrals. Its doors are directly beside the big clock on the sidewalk next to the Phoenix Annex. For patient information or employment opportunities call 541-2764 or visit”

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Comments (8)

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  1. DeOnion says:

    question: do we actually need this?

    • Madge says:

      Anything is better than what KEMH has to offer,and yes we need this.

      • Colleague says:

        This is not true. Have you been to any other country this size and compared the care there. Trust me. We are getting good care here. We just are prejudiced and or ignorant of what constitutes a good hospital or simply angry about not getting what we want when we want it.

  2. St.George's Passport and Immigration Control says:

    wonders who’s idea it was to build a hospital on this busy and parking congested street.

  3. sage says:

    Welcome, just remove your clothing, lay on the conveyor belt and proceed through the stations, weight, BMI, temperature, blood pressure, sugar, reflexes, dermatologist look over, quick MRI, x-rays, prostate exam, EKG, then pizza, jelly donut and large soda for lunch, check cholesterol levels, psychological evaluation, biopsies and blood tests, then get dressed, swipe tap or insert card, we will call you with you’re results, goodbye.

  4. moonbeam says:

    A very weird location for a hospital set-up Where on earth will patients park ? Seems that businesses do not take that into consideration when they locate !

  5. RockyShores says:

    Maybe that Parlaville Parking Garage idea needs to resurface , but also with an elevator down to Queen St. The city has taken a lot of parking away from the entire area for their huge sidewalks. I stay out of Hamilton because of how hard it is to park without walking 3-5 blocks , with your time for parking clicking down . NOT user friendly.