Service Changes Within Ministry Of Home Affairs

March 29, 2021

The public is advised that due to the current Covid guidelines, there are changes to day-to-day operations within the Ministry of Home Affairs.

A Government spokesperson said, “The public is advised that due to the current Covid guidelines, there are changes to day-to-day Government operations. Please note below some of the changes within the Ministry of Home Affairs.

Dept. Of Land Title and Registration:

  • The LTRO will remain open for business albeit with a smaller skeleton staff within the office.
  • Documents may be delivered to the LTRO but by appointment only until further notice.
  • The main number to call is 294-9266
  • All search rooms remain fully open, but searches will be by appointment only until further notice, send email to landtitleregistryoffice@gov.bm
  • All voluntary registration applications directly from members of the public have been suspended until further notice.
  • All face to face meetings [both with members of the public and all stakeholders including attorneys] have been suspended until further notice

For Consumer Affairs:

  • All rental inspections are suspended
  • No walk-in or in house meetings
  • All forms and information can be accessed via the Government Portal under Consumer Affairs.
  • If you do not have access to the internet you can pick up a form for rent increases, debt collection licensing application and leases guidelines from the foyer outside of our office.
  • You can email us for general enquiries or submit your paperwork at consumers@gov.bm or you can put it in the dropbox outside our office.
  • Consumer Affairs will have a staff presence for phone enquiries. For Consumer Affairs call 297-7627, for Rent Control call 297-7700

For Dept. of Planning:

  • Department is closed to walk-in queries, however, we are still offering all services.
  • Most officers are working from home, however, a skeleton crew is in the office and the main number being used is: 297-7756
  • Building and Electrical inspection requests should continue to log on using the code-a-phone: 297-7828
  • Officers can be contacted via email and via virtual meetings.
  • For general enquiries via email, persons should email planningfrontdesk@gov.bm
  • For more information log on to the Website: www.planning.gov.bm
  • The Department’s system: here
  • For inquiries on how to use our online system, please contact our Information Systems Officer, Ms. Mandy Shailer csshelp@gov.bm

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As the island and world deals with the Covid-19 pandemic, we are doing our best to provide timely and accurate information, and you can find more information on the links below.

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